Mohammad Abbas
Elgin,IL
Summary
Versatile and dedicated professional, with experience in both corporate and entrepreneurial environments. Proven track record of success in optimizing store operations, driving sales, and delivering exceptional customer service. Adept at strategic planning, business development, and team leadership, with a strong foundation in business ownership and operations management. Seeking to leverage my diverse background to drive business success and exceed goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Team Leader - General Merchandise
Target Corporation
06.2023 - Current
- Successfully managed a $20 million department while providing oversight for a $65 million store
- Led and created a service culture that prioritized the GUEST model, trained, and coached expectations to deliver Target service standards and sales goal
- Drove total store sales, by understanding sales growth factors and how my departments and teams contribute to, and impact profitability
- Led a team that executes inbound, outbound, replenishment, inventory accuracy, presentation sets, pricing and promotional processes
- Drove fulfillment sales and lead team to fill digital orders accurately and efficiently to deliver on guest promise time
- Led the understanding of operational procedures, like planogram ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and backroom inventory accuracy
- Created weekly schedule for 69 team members and four leaders based on future business forecast, workload, and payroll budget
- Led validation and conducted regular check-ins with team leaders to ensure completion of daily/weekly tasks
- Continually assessed competition; leveraged guest insights and feedback to drive the business and be the destination of choice
- Developed and coached team leaders to elevate the skills and expertise of the team
- Anticipated staffing needs, talent plans and recruit for both long and short term
- Demonstrated a commitment to diversity, equity, and inclusion
- Demonstrated a culture of ethical conduct, safety and compliance
Executive Team Leader - Remodel
Target Corporation
08.2020 - 06.2023
- Led several high and low scope remodels throughout the district to enhance the stores needs
- Built, trained, and led a knowledgeable and engaged remodel team
- Responsible for payroll budget planning and spend
- Built and maintained strong relationships with construction partners (On-Site representatives, General Contractors, Sub trades, City, and Fire)
- Served as key point of contact within store for all field group, and HQ partners
- Proactively identified issues and escalated to resolve in a timely manner
- Verified GC construction punch list until completion
- Partnered with Store Directors to ensure limited disruption to daily business during project
Property Management Lead
Target Corporation
10.2019 - 08.2020
- Spearheaded facility maintenance and operations of a 125,000sqft building, ensuring optimal functionality of all systems and equipment
- Implemented cost-effective strategies to reduce maintenance expense
- Oversaw planning and execution of capital projects
- Developed and maintained vendor relationships to ensure all services were met
- Responsible for identifying and addressing potential safety hazards to ensure compliance with regulatory standards
- Collaborated with store teams to support successful execution of all Property Management related initiatives
CEO/Owner
Unek Label
02.2016 - 03.2019
- Conceptualized, founded, and incorporated retail custom suit business
- Developed and implemented business model, handled/maintained initial start-up (legal filing, website, and social media)
- Negotiated contractual agreements. Built and managed professional relationships with oversees supplier's and service providers to ensure timely execution of all needs
- regularly strategized and implemented 'out of the box' style marketing and business ideas to attract new clients
Store Manager
Bachrach
02.2011 - 08.2017
- Responsible for overseeing whole store operations, including visual merchandising and inventory
- Led inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Directed a team of seven employees successfully in a fast-paced environment through proactive communication, coaching, and positive feedback.
Education
- Automotive Engineering Technology
Indiana State University
Terre Haute, INAssociate of Applied Science - Automotive Engineering Technology
Lincoln College of Technology - Melrose Park
Melrose Park, IL06.2009
Skills
- Coaching and mentoring
- Business development and planning
- Operations Management
- Inventory Control
- Project Management
- Workflow Planning
VOLUNTEER EXPERIENCE
VOLUNTEER MEMBER Current
Kane County Office of Emergency Management
- Field Response Bureau
- Disaster Assistance Bureau
- Search and Rescue Team
Certification
- Illinois Permanent Employee Registration
- Basic Life Support: CPR/First-aid
Timeline
Executive Team Leader - General Merchandise
Target Corporation
06.2023 - Current
Executive Team Leader - Remodel
Target Corporation
08.2020 - 06.2023
Property Management Lead
Target Corporation
10.2019 - 08.2020
CEO/Owner
Unek Label
02.2016 - 03.2019
Store Manager
Bachrach
02.2011 - 08.2017
- Automotive Engineering Technology
Indiana State University
Associate of Applied Science - Automotive Engineering Technology
Lincoln College of Technology - Melrose Park