MOHAMMAD NAZZAL
SEATTLE
Summary
Results-driven operations manager and co-owner at a local F&B establishment, realized 40% growth in foot traffic through strategic marketing efforts. Skilled in Salesforce, effectively strengthened supplier connections and accelerated sales performance. Promoted a collaborative workplace that supported staff success and productivity.
Overview
9
9
years of professional experience
Work History
Co-Owner & Operations Manager
Local F&B Business
Seattle
10.2023 - Current
- Identified and secured supplier partnerships and streamlined onboarding, reducing operational costs by 15%.
- Designed and executed local growth campaigns to build brand awareness and increase foot traffic by 40% in the first 6 months.
- Trained and coached a team of 10+ in upselling techniques, compliance, and customer retention strategies.
- Full-cycle vendor management: negotiation, contracts, sourcing, and relationship management.
Mobile Expert (Top Performer)
T-Mobile
Seattle
07.2016 - 10.2023
- Ranked in the Top 10 District Sales Leaders nearly every month.
- Personally mentored and trained 20+ reps and assistant managers.
- Served on High Intensity Team for strategic store performance projects.
- Delivered consistent cross-sell and upsell results, exceeding personal sales KPIs by 20% YoY.
- Supported device onboarding, tech troubleshooting, and customer loyalty programs.
Education
Bachelor of Commerce -
University of Mysore
India01.2011
Skills
- Business development and sales strategy
- Seller acquisition and prospecting
- CRM software proficiency
- Salesforce and HubSpot expertise
- F&B retail operations management
- Brand development and positioning
- Multilingual negotiation skills
- Cross-functional collaboration
- Sales enablement techniques
- Content strategy development
- Goal-oriented pipeline management
- Supplier relationship management
- Marketing strategy development
- Employee training and development
Languages
Arabic
Native/ Bilingual
Timeline
Co-Owner & Operations Manager
Local F&B Business
10.2023 - Current
Mobile Expert (Top Performer)
T-Mobile
07.2016 - 10.2023
Bachelor of Commerce -
University of Mysore
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