CAREER OBJECTIVE Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CCC Sales Representative
Lakeshore Learning
639 EDGECOMBE AVE - NEW YORK, NY 10032
12.2023 - Current
Identified customer requirements and suggested targeted insurance products based on needs.
Enhanced client satisfaction by addressing their concerns and providing timely solutions to their problems.
Enhanced overall profitability of accounts managed by negotiating favorable contract terms that maximized margins while maintaining high levels of customer satisfaction.
Strengthened brand reputation with excellent communication, negotiation, and presentation abilities during sales pitches.
Contributed to team success by collaborating with colleagues and sharing valuable insights from personal experiences.
Warehouse worker
Silkroad
10.2021 - 11.2021
Packing packages that were ordered online
Moving Large packages from one location to another
You also had to do some heavy lifting for the packages
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as 50 pounds.
Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Online Internship
Eyebeam
08.2021 - 09.2021
Learned about new technologies
Focused on disability culture and access
How technology and art can go together
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Associate of Arts - Accounting
Queens College of The City University of New York
Flushing, NY
05.2026
Skills
Goal-Oriented
Customer Relationship Building
Objection handling
Critical Thinking
Self-Motivated and Disciplined
Cleaning and Organizing
Problem-Solving
Teamwork and Collaboration
Certification
Google IT Support Professional Certificate, Coursera - Enrolled