Mohammad Samara
Brooklyn,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
Work History
Pharmacy Manager
Walgreens Boots Alliance
10.2022 - Current
- Improved patient satisfaction by providing personalized consultations and medication management services.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Manager
Rite Aid Pharmacy
08.2009 - 05.2022
- Trained newly hired pharmacists and pharmacy interns.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Offered patients and patrons information on various immunizations.
- Oversaw maintenance and upgrades to pharmacy automation devise to ensure highest level of accuracy and efficiency
- Engaged patients on various medication therapy management platforms to help improve health outcomes
- Managed team of 11 individuals including ancillary staff, pharmacy technicians, patient care advocates, pharmacy interns, pharmacy externs, and pharmacists.
Pharmacy Manager
Duane Reade Pharmacy
11.2005 - 08.2009
- Trained pharmacy interns and newly hired pharmacy technicians.
- Managed preparation for third party audits and significantly minimized payor charge backs
- Responsible for scheduled drug inventory and transfer during pour overs and acquisitions
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
Pharmacy Intern
Eckerd Corporation
04.2001 - 11.2005
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Assisted pharmacist in final review of filled prescriptions.
- Managed transfer of physical records between institutions to ensure HIPPA compliance.
Education
PharmD - Pharmacy
Arnold And Marie Schwartz College of Pharmacy
06.2005
Skills
- Employee Supervision
- Retail Pharmacy Operations
- Verbal and Written Communication
- Operational Records Maintenance
- Critical Thinking
- Patient Care Assessment
Accomplishments
- Elected to treasurer for American Pharmacist Association -Academy of Student pharmacists in 2003
- Dean's List 2002-2004
- Awarded Dean's award
- Received Baird Family Scholarship
Languages
Arabic
Professional Working
Timeline
Pharmacy Manager
Walgreens Boots Alliance
10.2022 - Current
Pharmacy Manager
Rite Aid Pharmacy
08.2009 - 05.2022
Pharmacy Manager
Duane Reade Pharmacy
11.2005 - 08.2009
Pharmacy Intern
Eckerd Corporation
04.2001 - 11.2005
PharmD - Pharmacy
Arnold And Marie Schwartz College of Pharmacy
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