Mohammad Sarwary
Accomplished Automotive Sales Manager specializing in deal closing and negotiation. Expertise in sales operations, customer relationship management, and automotive finance. Proven ability to lead teams, optimize lender relations, and structure profitable deals. Committed to delivering tailored financing solutions while enhancing team knowledge and compliance.
Work History
Automotive Sales Manager
2 Years 4 Months• Ranked as both a top Finance Manager and top Sales Manager, consistently driving vehicle sales, finance revenue, and protection product performance.• Led sales negotiations, overcame objections, and finalized purchases and leases to secure customer commitments.• Structured financing, presented warranties and GAP coverage, and coordinated with lenders and sales teams to ensure accuracy and profitability of deals.
Led sales team in achieving monthly targets through effective training and motivation strategies.
Analyzed market trends to develop targeted sales strategies, enhancing customer engagement and retention.
Implemented process improvements that streamlined inventory management, reducing overhead costs significantly.
Finance Manager
6 Years 7 Months- Presented financing and protection options to customers and closed sales while maintaining a positive customer experience.
- Top-performing Finance Manager arranged vehicle financing, presented and sold extended warranties, GAP insurance, service contracts, and protection plans. Consistently generated an average of approximately $2,100 in finance profit per vehicle while ensuring accurate paperwork, lender compliance,
- Developed training programs for finance team, improving product knowledge and compliance adherence.
- Mentored junior staff on best practices in automotive finance, fostering a culture of continuous improvement and learning.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
Automotive Finance Manager
10 Years 6 Months- Ranked as a top-performing Finance Manager, closing vehicle transactions and maximizing finance and protection product sales.
- Presented financing, extended warranties, GAP coverage, service contracts, and protection plans tailored to customer needs.
- Worked with customers, lenders, and the sales team to structure approvals, complete contracts accurately, and finalize deals efficiently.
Education
High School Diploma
Associate of Science - Accounting And Finance
Skills
Accomplishments
- Addressed and resolved employee complaints involving inappropriate and offensive jokes by facilitating respectful communication, de-escalating conflict, and preventing further incidents.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised and managed a six-member sales team while serving as a closer, supporting negotiations and helping finalize customer deals.
- Recognized for achieving the highest Customer Satisfaction Index (CSI) rating and earned Toyota certification in automotive sales and finance.
Certification
- Toyota Certified Automotive Sales and Finance Professional
- Highest Customer Satisfaction Index (CSI) Award