Mohammad Siddiqui
Conroe,TX
Summary
Dynamic sales professional with a proven track record at Ashley Furniture Homestore, excelling in customer service and communication. Expert in upselling and product knowledge, I foster strong client relationships, driving repeat business. Proficient in AS-400 and adept at problem-solving, I consistently exceed sales targets while ensuring customer satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Sales Professional
Ashley Furniture Homestore
Conroe, Texas
09.2025 - Current
- Engaged customers to understand needs and recommend suitable furniture solutions.
- Demonstrated product features and benefits to enhance customer experience.
- Processed sales transactions accurately using point-of-sale systems.
- Attended training sessions to stay informed on new products and promotions.
- Developed rapport with clients to encourage repeat business and referrals.
Uber Driver
Uber
Conroe, Texas
11.2024 - Current
- Provided safe and reliable transportation for passengers in urban areas.
- Communicated effectively with passengers to ensure comfort and satisfaction.
- Managed time efficiently to meet passenger pick-up and drop-off schedules.
- Maintained vehicle cleanliness and performed regular maintenance checks.
Appliance Sales Specialist
Conn's Home Plus
Conroe, TX
02.2012 - 10.2024
- Developed and maintained strong relationships with clients, resulting in a high rate of repeat business
- Provided expert advice to customers on the features, benefits, and specifications of various appliances
- Collaborated with vendors to stay up-to-date on new products and technologies in the appliance industry
- Resolved customer complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction
- Trained new sales team members on product knowledge, sales techniques, and company policies
- Increased average transaction value by upselling additional accessories or extended warranties
- Mentored junior staff members on effective selling techniques and provided ongoing support
Branch Manager
IBC Bank
The Woodlands, TX
03.2011 - 01.2012
- Managed daily operations of branch, overseeing a team of six employees
- Developed and implemented strategies to achieve branch sales targets, resulting in increase in revenue
- Maintained strong relationships with existing clients, ensuring customer satisfaction and repeat business
- Ensured compliance with company policies, industry regulations, and legal requirements at all times
- Resolved customer complaints or issues promptly, maintaining a high level of customer satisfaction
- Conducted regular meetings with staff members to communicate goals/objectives/expectations
Sales Associate
Conn's Home Plus
Conroe, TX
05.2006 - 02.2011
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Manager/Owner
Lakeside postal and cellular
Willis, TX
09.2004 - 03.2006
- Manage team to deliver top customer service and performance.
- Inventory stock and reorder when inventory drops to a specified level.
Manager
RadioShack
Seattle, WA
08.1994 - 06.2004
- Managed daily operations, including scheduling, inventory management, and customer service
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
Education
College in Science -
North Seattle community College
Seattle, WA05.1992
College in Science -
Dj science college
Karachi05.1990
High school diploma -
Dj science college
Karachi12.1987
Skills
- Communication skills
- Customer service excellence
- Problem solving
- AS-400 proficiency
- Microsoft Word expertise
- Windows operating system
- Mac OS familiarity
Personal Information
Authorized To Work: US for any employer
Languages
Urdu
Native/ Bilingual
Sindhi
Native/ Bilingual
Punjabi
Limited
Certification
Real Estate License
Timeline
Sales Professional
Ashley Furniture Homestore
09.2025 - Current
Uber Driver
Uber
11.2024 - Current
Appliance Sales Specialist
Conn's Home Plus
02.2012 - 10.2024
Branch Manager
IBC Bank
03.2011 - 01.2012
Sales Associate
Conn's Home Plus
05.2006 - 02.2011
Manager/Owner
Lakeside postal and cellular
09.2004 - 03.2006
Manager
RadioShack
08.1994 - 06.2004
College in Science -
North Seattle community College
College in Science -
Dj science college
High school diploma -
Dj science college