Mohammad Billal Ahmadi
Antioch,CA
Summary
Dynamic professional with a clean driving record and strong customer service skills, honed at T-Force as a Courier. Proven ability to enhance client satisfaction through timely deliveries and effective communication. Adept at multitasking and problem-solving, consistently ensuring operational efficiency and fostering positive relationships with clients and team members.
Overview
2
2
years of professional experience
Work History
Courier
T-Force
11.2025 - Current
- Delivered packages efficiently across designated routes to ensure timely service.
- Assisted in training new couriers on best practices and company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Receptionist
Holiday Inn Express Hotel
12.2024 - 10.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room bookings using hotel management software, optimizing occupancy rates.
- Maintained cleanliness and organization of reception area, creating welcoming atmosphere for guests.
Cashier
Chevron
04.2024 - 11.2024
- Operated cash register, processing transactions efficiently and accurately.
- Assisted customers with inquiries and provided product information to enhance service experience.
- Maintained cleanliness and organization of checkout area to ensure optimal customer flow.
- Handled cash, credit, and electronic payments while adhering to security protocols.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Participated in training sessions to improve product knowledge and cashiering techniques.
Education
High School Diploma -
Ghazi High School
Kabul, AfghanistanAssociate of Political Science -
Rana University
Kabul, AfghanistanSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Clean driving record
- Relationship building and rapport
- Issue escalation
- Supply management
- Multitasking and organization
- Team collaboration
- Record keeping
- Physical stamina
Languages
English
Professional Working
Persian
Native or Bilingual
Urdu
Full Professional
Timeline
Courier
T-Force
11.2025 - Current
Receptionist
Holiday Inn Express Hotel
12.2024 - 10.2025
Cashier
Chevron
04.2024 - 11.2024
High School Diploma -
Ghazi High School
Associate of Political Science -
Rana University