Mohammad Sami Yusofi
Sacramento,CA
Summary
Driven professional with extensive experience in customer service and material handling, notably at Magnit/Apple (vop). Excelled in enhancing customer satisfaction and streamlining shipment coordination, achieving top accuracy levels in transactions and inventory management. Skilled in team leadership and training, demonstrating reliability and exceptional problem-solving abilities.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Willies Burger
05.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Material Handler
Magnit/ Apple (vop)
06.2020 - 09.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
- Operated material handling equipment to receive and ship freight.
- Maintained optimal stock levels by promptly restocking shelves upon receipt of new inventory deliveries.
- Organized and stacked various materials.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
Education
High School Diploma -
Said Ul Naseri
Kabul, Afghanistan02.2018
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Guest Services
- Customer Complaint Resolution
- Product Knowledge
- Refund handling
- Cash Register Operation
- Team Leadership
- Cash register systems
- Product restocking
- Training and mentoring
- Inventory Stocking
- Labeling and Tagging
- Package handling
- Shipping and receiving
- Shipment Preparation
- Equipment Operation
- Shipment Coordination
Languages
English
Full Professional
Persian
Native or Bilingual
pashto
Professional Working
Urdu
Professional Working
Timeline
Material Handler
Magnit/ Apple (vop)
06.2020 - 09.2021
Customer Service Cashier
Willies Burger
05.2019 - Current
High School Diploma -
Said Ul Naseri
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