MOHAMMED AFTAB KHAN
POWDER SPRINGS,Georgia
Summary
Dedicated operations and security professional with experience in transportation security, business operations, customer service, technical support, and systems coordination. Proven ability to work effectively in fast-paced, high-pressure environments while maintaining strong attention to detail, communication, and problem-solving skills. Experienced in managing workflows, supporting clients, coordinating operations, and maintaining compliance with procedures and regulations. Seeking opportunities in operations management, office administration, commercial real estate support, or customer-focused leadership roles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Security Officer (TSO)
Transportation Security Administration
Key West, FL
01.2025 - Current
- Operate advanced screening equipment and technology to identify prohibited or dangerous items in baggage, cargo, and on passengers.
- Conduct passenger screening procedures, including pat-downs, property searches, and baggage inspections while maintaining professionalism and compliance with security protocols.
- Monitor terminal access points and maintain secure airport operations in high-traffic environments.
- Interact with passengers daily, providing directions, responding to inquiries, and resolving issues professionally under stressful conditions.
- Maintain situational awareness and make timely decisions in both routine and emergency situations.
- Apply critical thinking and risk-based screening procedures to identify and mitigate potential security threats.
- Demonstrate reliability, adaptability, and strict adherence to Standard Operating Procedures and federal security regulations.
Retail Business Owner (Remote)
01.2018 - Current
- Founded and managed a successful home-based retail business overseeing daily operations, logistics, inventory management, and customer service.
- Built and maintained vendor relationships, negotiated pricing, and monitored inventory levels to support consistent sales growth.
- Utilized digital tools and online platforms to manage orders, marketing, and customer communications.
- Analyzed customer behavior and market trends to improve sales strategies and operational efficiency.
Field Support Contractor
AT&T (Radhakrishn Communication)
Atlanta, GA
01.2017 - 2018
- Collected and analyzed network performance data across metro service areas.
- Performed software updates and maintained detailed documentation regarding field performance and service quality.
- Collaborated with engineering teams to support operational improvements and service delivery standards.
Licensed Life Insurance Agent
World Financial Group | Freedom Equity Group
01.2013 - Current
- Assisted clients with life insurance and financial planning solutions while maintaining long-term professional relationships.
- Managed scheduling, follow-ups, compliance documentation, and customer communications independently.
- Educated clients on policy options and financial products while maintaining compliance with state regulations in Texas and Georgia.
Field Technician
Homeland Protective Services
Atlanta, GA
01.2016 - 01.2017
- Installed and maintained surveillance and security systems for residential and commercial clients.
- Provided onsite troubleshooting, maintenance, and technical support while ensuring customer satisfaction.
- Maintained detailed service documentation, scheduling records, and operational reports.
Systems Support & Operations Roles
IBM | Truist Bank | HP Inc. | Marathon Oil
Various U.S. Locations
01.2013 - 01.2015
- Supported operational infrastructure and systems coordination within banking, technology, and energy environments.
- Assisted with system configurations, quality control processes, documentation, and data management tasks.
- Coordinated with internal teams and vendors to support project execution, upgrades, and backup planning.
- Maintained accurate records and delivered reliable support in fast-paced operational environments.
Education
Bachelor of Arts - Economics & Political Science
University of Karachi
Karachi, PakistanCHEMICAL ENGINEERING - undefined
Government College of Technology
Skills
- Operations & Office Management
- Transportation Security & Screening
- Customer Service & Client Relations
- Vendor Coordination & Scheduling
- Inventory & Data Management
- Technical & Systems Support
- Documentation & Record keeping
- Team Collaboration & Communication
- Conflict Resolution & Problem Solving
- Microsoft Office & Digital Platforms
- Adaptability in High-Pressure Environments
Certification
Licensed Life Insurance Agent – Texas & Georgia (Active)
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Transportation Security Officer (TSO)
Transportation Security Administration
01.2025 - Current
Retail Business Owner (Remote)
01.2018 - Current
Field Support Contractor
AT&T (Radhakrishn Communication)
01.2017 - 2018
Field Technician
Homeland Protective Services
01.2016 - 01.2017
Licensed Life Insurance Agent
World Financial Group | Freedom Equity Group
01.2013 - Current
Systems Support & Operations Roles
IBM | Truist Bank | HP Inc. | Marathon Oil
01.2013 - 01.2015
CHEMICAL ENGINEERING - undefined
Government College of Technology
Bachelor of Arts - Economics & Political Science
University of Karachi