Mohammed Belim

• Improved team productivity through effective communication, training, and performance evaluations.

• Provide team member with weekly statistical reports to review opportunity for improvement and performance feedback.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.

• Streamlined operations by identifying inefficiencies and implementing process improvements.
• Fostered a positive work environment, encouraging open communication and collaboration among team members.
• Worked closely with human resources to recruit top talent for the operations team, contributing to overall organizational growth.
• Acted as point of contact for software customers, assisting with investigations and trouble shooting.

* Recorded dinner orders for 30+ senior residents, and delivered all orders with 98% accuracy

• Engaged residents in conversation, offered to bring refills, condiments and napkins, answered questions about food preparation.
• Picked up used dished, cutlery and trays from residents, assisted kitchen crew in tasks, reducing clean-up time by 20 mins.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.