Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Halaoui

Pickerington,OH

Summary

Professional scheduling leader with proven track record in managing intricate scheduling systems and driving operational efficiency. Known for enhancing collaborative processes and achieving results. Reliable and adaptable, skilled in strategic planning and cross-functional coordination, valued for strong communication and organizational skills.

Overview

22
22
years of professional experience

Work History

Director of Scheduling

Upreach LLC
10.2010 - Current
  • Led, coached, mentored and managed individuals and team to obtain top performance from team members.
  • Offered real-time scheduling guidance to staff and administrative staff.
  • Developed procedures for documenting and reporting delays.
  • Create and managed company's weekly schedule.
  • Evaluated employee workload balance regularly, adjusting assignments as needed to prevent burnout or underutilization of staff members.
  • Improved team productivity with clear communication of scheduling expectations and deadlines.
  • Implemented process improvements within the scheduling department to enhance overall efficiency, leading to increased team productivity and reduced overtime costs.
  • Developed comprehensive training materials for new employees to ensure smooth onboarding and understanding of scheduling procedures.
  • Managed employee's vacation and leave of absences.
  • Cultivated strong relationships with clients and staff supporting administrative operations.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Built and managed processes for tracking and monitoring department performance.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Material Control Clerk

DecisionOne
09.2004 - 10.2010
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Safeguarded warehouse operations by maintaining strict adherence to safety protocols and OSHA regulations.
  • Contributed to continuous improvement efforts, suggesting process enhancements that led to reduced lead times and improved customer satisfaction.
  • Participated in regular team meetings, sharing updates on current projects or challenges and collaborating on solutions to improve overall department performance.
  • Streamlined material flow by organizing storage areas and implementing efficient labeling systems.
  • Managed returns process effectively, inspecting returned items for damages and coordinating refunds or replacements as appropriate.

Inventory Cycle Counter

ClientLogic
09.2002 - 09.2004
  • Maintained up-to-date knowledge of warehouse management systems to effectively track and manage inventory data.
  • Analyzed trends in inventory data, identifying areas for improvement and recommending solutions to management.
  • Improved inventory accuracy by consistently performing cycle counts and reconciling discrepancies.
  • Continuously optimized work routines by suggesting improvements based on observations made during daily tasks.
  • Conducted thorough physical inventories annually, collaborating with team members to minimize disruptions in warehouse operations.

Education

No Degree - Radiology/X-Ray Tech

Columbus State Community College
Columbus, OH

High School Diploma -

Lycee Yimbaya
Conakry, Guinea
09-1997

Skills

  • Workflow optimization
  • Hiring and terminations
  • Meeting coordination
  • Communications management
  • Problem-solving abilities
  • Record keeping
  • Staff training
  • Organizational skills
  • Verbal and written communication
  • Decision-making
  • Planning and prioritization
  • Relationship building

Timeline

Director of Scheduling

Upreach LLC
10.2010 - Current

Material Control Clerk

DecisionOne
09.2004 - 10.2010

Inventory Cycle Counter

ClientLogic
09.2002 - 09.2004

No Degree - Radiology/X-Ray Tech

Columbus State Community College

High School Diploma -

Lycee Yimbaya

Similar Profiles

CREATE PROFILE
Mohammed Halaoui