Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mohammed Ismail

Lake Hiawatha

Summary

Dynamic Senior Product Manager with a proven track record at Emids Technologies, excelling in product development and stakeholder engagement. Expert in roadmap development and user acceptance testing, driving successful product launches and enhancements. Adept at cross-functional collaboration, leveraging technical knowledge to bridge gaps between customer needs and system capabilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Product Manager

Emids Technologies
New York
03.2017 - Current
  • Developed comprehensive product roadmaps to ensure alignment with business goals and customer needs for an Enterprise Messaging Platform.
  • Spearheaded new product development and enhanced existing products.
  • Expertise in the product requirements of a digital messaging platform used for transactional and marketing campaigns.
  • Analyzed existing systems and identified gaps between current system capabilities and customer requirements.
  • Collaborated with stakeholders and solution architects to define a solution for product requirements.
  • Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
  • Managed cross-functional teams across departments, including engineering and marketing teams.
  • Managed collaboration with third-party vendors for tools and platforms (SFMC, Arna) used in the product ecosystem.
  • Leveraged technical knowledge to navigate functional requirements.
  • Feature refinement and prioritization.
  • Worked on impact analysis, cloud migrations, and product revamping.
  • Participated in UAT testing, releases to provide product signoffs.

Systems Management Specialist /Senior Business Analyst

IBM
Bangalore
07.2013 - 03.2017
  • Connect with stakeholders for requirement gathering and elicitation.
  • Preparing business documents, such as BRDs, data mapping documents, etc.
  • Preparing product backlogs, user stories, business flow diagrams, and walkthroughs with the team.
  • Track the progress of work as per the business requirements and end-to-end validation of the product.
  • Conduct functional testing and defect analysis on every release.
  • Provide a product demo to clients.
  • Lead or participate in Scrum ceremonies.

Technical Operations Controller

Thomson Reuters Elite
Bangalore
05.2012 - 07.2013
  • Established effective communication channels between different teams within the organization.
  • Unix system and network administration.
  • Server performance and capacity management.
  • Infrastructure monitoring.

IT Systems Administrator

Maintec Technologies
Bangalore
11.2010 - 10.2011
  • Unix system and network administration.

Education

Bachelor of Engineering -

Viveswaraya Technological University
Bangalore
01-2011

Skills

  • Product management and development
  • Roadmap development
  • Stakeholder engagement
  • User acceptance testing
  • Data analysis
  • Agile/SAFe methodologies
  • Functional testing
  • Vendor management
  • Technical documentation
  • Technical skills - Rally, Lucid, Confluence, MS Visio, Word, Power Point, Excel
  • Salesforce Marketing Cloud
  • Figma

Accomplishments

  • Received Star award and multiple Cause for Applause awards from client.
  • Received accolades for good performance from clients.

Certification

  • Certified SAFe 4 Product Owner / Product Manager
  • ITIL V3 Foundation certified

Languages

English
Full Professional
Hindi
Native/ Bilingual

Timeline

Senior Product Manager

Emids Technologies
03.2017 - Current

Systems Management Specialist /Senior Business Analyst

IBM
07.2013 - 03.2017

Technical Operations Controller

Thomson Reuters Elite
05.2012 - 07.2013

IT Systems Administrator

Maintec Technologies
11.2010 - 10.2011

Bachelor of Engineering -

Viveswaraya Technological University

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