Mohammed Lateef
Chicago,IL
Summary
Motivated and detail-oriented high school graduate with experience in customer service. Strong communicator with a knack for engaging with customers and vendors, providing useful information, and maintaining accurate records. Proficient in cold-calling, technical support, and sales training. Adept at building relationships and analyzing data to improve processes. Recognized for excellent time management and the ability to handle multiple tasks efficiently. Eager to apply my skills and experience in a role where I can contribute to the team's success.
Overview
2
2
years of professional experience
Work History
Phone Sales Representative
American Income Life Insurance Company
Lombard, IL
10.2022 - 11.2023
- Answered incoming calls from potential customers, provided product information and answered questions.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Recorded customer contact information accurately in the database system for future reference.
- Kept track of daily sales performance against targets set by management.
- Handled inbound telephone calls from interested customers.
- Maintained up-to-date knowledge of all products and services available through the company.
- Developed relationships with customers in order to increase sales opportunities.
Phone Banker
Democratic National Committee
Oak Park, IL
02.2024 - 04.2024
- Developed relationships with local organizations that could serve as strategic partners for upcoming initiatives.
- Conducted research on competitor candidates' platforms and strategies.
- Distributed campaign materials to potential voters in the community.
- Gathered feedback from constituents regarding their opinions of the candidate and his and her policies.
- Analyzed polling data to identify areas where more attention was needed.
- Maintained and recorded customer information in database.
- Set up new accounts and listed personal, demographic and payment information in system.
Education
High School Diploma -
Willowbrook Highschool
Villa Park, IL05-2024
Skills
- Technical Support
- Sales Training
- Closing deals
- Efficient time management
- Computer Skills
- Customer Service
- Multi-tasking strength
- Data Entry
- MS Office
- Inbound Call Management
- Fluent in Hindi and Urdu
- Technical skills
Timeline
Phone Banker
Democratic National Committee
02.2024 - 04.2024
Phone Sales Representative
American Income Life Insurance Company
10.2022 - 11.2023
High School Diploma -
Willowbrook Highschool