Mohammed Mahfuz Rahman
Williston Park,NY
Summary
Motivated finance student pursuing a second Bachelor's degree in Finance, with an anticipated graduation in May 2027. Demonstrated experience in operations management, sales, and customer engagement through progressive leadership roles in retail and hospitality sectors. Proven ability to analyze sales trends, enhance operational efficiency, and lead teams effectively in dynamic environments. Actively seeking opportunities to leverage analytical thinking, business strategy, and financial concepts within a corporate or finance-focused role.
Overview
6
6
years of professional experience
Work History
Branch Manager
Five Guys
08.2022 - Current
- Oversee daily financial and operational performance of high-volume locations.
- Monitored sales and managed inventory, reducing stock shortages and overages by 13%.
- Highlighted need for local community fundraisers as a way to boost foot traffic leading to a 7% jump in sales during slow periods.
- Monitor revenue performance and labor efficiency to maintain profitability targets.
Executive Assistant / Social Media Manager
ClosedByMo
08.2024 - 09.2025
- Created engaging, on-brand content using Loomly, resulting in a 34% increase in customer engagement rate.
- Analyzed social media performance metrics to refine content strategies and boost reach and interaction.
- Monitored social media platforms and company websites to ensure consistent branding and timely updates.
- Increase in social media engagement led to a 27% jump in inbound lead flow for the quarter.
- Managed emails, scheduled appointments, and supported day-to-day administrative tasks to streamline operations.
Sales & Retail Analytics Intern
Express Factory Outlet
Long Island, NY
11.2023 - 03.2024
- Identified key sales trends through data analysis to optimize inventory management processes.
- Evaluated daily revenue performance, consistently ranging from $8k–$12k per shift, to assist management in tracking sales target attainment.
- Identified key sales trends and seasonal demand shifts across 120+ SKUs, driving strategic merchandising decisions.
Shift Leader
Five Guys
07.2020 - 08.2022
- Resolved customer issues effectively, reducing complaint frequency by 6% within first 2 quarters.
- Improved order accuracy by 11% through process adjustments and oversight.
- Managed team workflow and service efficiency in a fast-paced environment.
Education
BBA - Finance
Baruch College
05-2027
BBA - Marketing Management
Baruch College
05-2025
BM-AAS - Marketing Management
QueensBorough Community College
05-2022
Skills
- Microsoft Office
- Financial Analysis
- Inventory Modeling
- Business Strategy
- Team Player
- Soccer Enthusiast
- NYC Food Handlers
- Communications
- Sales & Revenue Trend Analysis
Timeline
Executive Assistant / Social Media Manager
ClosedByMo
08.2024 - 09.2025
Sales & Retail Analytics Intern
Express Factory Outlet
11.2023 - 03.2024
Branch Manager
Five Guys
08.2022 - Current
Shift Leader
Five Guys
07.2020 - 08.2022
BBA - Marketing Management
Baruch College
BM-AAS - Marketing Management
QueensBorough Community College
BBA - Finance
Baruch College