Mohammed Saleem
Schaumburg,IL
Overview
11
11
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
10.2016 - Current
- Collected co-payments or full payments from customers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Administer routine vaccinations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Advocated for patients' compliance with medication guidelines.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Reviewed and verified customer information and insurance provider information
Warehouse Operator
H.B. Fuller
04.2015 - 04.2016
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Used forklifts and pallet jacks to relocate products.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
Restaurant Waiter
Friendship Village of Schaumburg
08.2013 - 03.2015
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - Nursing
Chamberlain University
Addison08.2024
Bachelor of Science - Biology
Northern Illinois University
Dekalb, ILAssociate of Science - Emergency Medical Technician - Basic
William Rainey Harper College
Palatine, IL05.2018
High School Diploma -
Hoffman Estates High School
Hoffman Estates05.2012
Skills
- Maintaining records
- Immunization Administration
- Drug storage procedures
- Patient Counseling
- Medication Dispensing
- Clinical judgment
Timeline
Senior Certified Pharmacy Technician
Walgreens
10.2016 - Current
Warehouse Operator
H.B. Fuller
04.2015 - 04.2016
Restaurant Waiter
Friendship Village of Schaumburg
08.2013 - 03.2015
Bachelor of Science - Nursing
Chamberlain University
Bachelor of Science - Biology
Northern Illinois University
Associate of Science - Emergency Medical Technician - Basic
William Rainey Harper College
High School Diploma -
Hoffman Estates High School