Mohammed Saleh
Orlando,FL
Summary
Dynamic Personal Lines Account Manager at Assured Partners with a proven track record in client retention and relationship management. Expert in policy management and claims coordination, I drive revenue growth through strategic cross-selling. Passionate about delivering tailored solutions, I consistently enhance client satisfaction and loyalty in a competitive market.
Overview
5
5
years of professional experience
Work History
Personal Lines Account Manager
Assured Partners
06.2024 - Current
- Manage and grow a $1.6 million book of business with a focus on retention, profitability, and client satisfaction. Oversee 600+ client accounts, including renewals, policy changes, and claims support.
- Built and maintained strong client relationships through responsive service and tailored insurance solutions, enhancing client loyalty and satisfaction.
- Identified cross-sell and upsell opportunities, contributing to increased account value and revenue growth.
- Collaborate with underwriters and internal teams to secure competitive coverage and pricing.
- Coordinate with claims teams to support timely resolution and advocate for client needs.
- Monitored market trends and policy changes, providing proactive recommendations while tracking account performance metrics such as retention and client feedback.
Regional Account Manager
Granite Telecommunications
06.2021 - 05.2023
- Conducted prospecting, cold calling, and national telecom product sales. Worked with C-level executives to improve efficiency, network performance, and cost savings.
- Consistently met sales quotas through strong selling, closing, and relationship management skills.
- Managed regional accounts to ensure client satisfaction and loyalty.
- Sustained client relationships to enhance satisfaction and ensure high service quality
- Developed strategic plans to drive sales growth in assigned territories.
- Created customized sales proposals aligning with prospect needs and business goals.
- Leveraged Salesforce reporting to track and prioritize current and future opportunities.
- Partnered with project teams and stakeholders to ensure successful implementation
- Collaborated with cross-functional teams to enhance service delivery.
Education
Bachelors of Science - Business Administration, Marketing
Florida State University
Tallahassee, FL05-2021
Skills
- Client retention
- Customer relationship management
- Claims coordination
- Policy management
- Risk assessment
- Upselling techniques
Timeline
Personal Lines Account Manager
Assured Partners
06.2024 - Current
Regional Account Manager
Granite Telecommunications
06.2021 - 05.2023
Bachelors of Science - Business Administration, Marketing
Florida State University