Mohammed Haji Fardeen
VISA STATUS Employee transferable visa
Summary
Motivated and proactive with a Bachelor's degree in Business Administration. Strong communication skills and attention to detail. Eager to contribute to a sales and customer service with coordination, data analysis, and process optimization abilities. Ready to take on challenges and deliver an exceptional performance as part of a dynamic organization.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Supervisor
AL SAFA TRADING
05.2023 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
Sales and Marketing Coordinator
CTC Car World
08.2022 - 01.2023
- Motivated and proactive fresher with a Bachelor's degree in Business Administration
- Strong communication skills and attention to detail
- Eager to contribute to a sales and marketing team with coordination, data analysis, and process optimization abilities
- Ready to take on challenges and deliver an exceptional performance as part of dynamic organization.
Hotel Management
National Residency
12.2021 - 06.2022
Guest Experience: Prioritize guest satisfaction through excellent customer service, comfortable accommodations, and personalized experiences.
Quality Control: Maintain high standards of cleanliness, service, and amenities to uphold
the reputation of the hotel.
Assisted in analyzing registration data and implemented new
registration rules.
Streamlined document management processes, resulting in reduction
in document processing time.
Adaptability: Stay updated with industry trends and adapt to changes in technology,
customer preferences, and market demands.
Education
BBA -
IEC University
Himachal Pradesh01.2021
Secondary Board -
Mysore Institute (MICA) CBSE
Mysore , India 03.2015 - 04.2018
HIGH SCHOOL -
St Joseph Higher Primary CBSE
Mysore Karnataka ,India04.2015
Skills
- Microsoft
- Data Analysis
- Market Research
- Sales Presentations
- Analytics Reporting
- Relationship Building
- Proactive Approach
- Results-Driven
Personal Information
Date of Birth: 08/02/99 Nationality :Indian
Hobbies and Interests
- Adventure sports
- Reading
- Fishing
Hobbies
1.Adventure sports
2.Reading
3.Fishing
4.Cooking
Languages
Urdu
Native language
English
Proficient
C2
kannada
Advanced
C1
Timeline
Customer Service Supervisor
AL SAFA TRADING
05.2023 - Current
Sales and Marketing Coordinator
CTC Car World
08.2022 - 01.2023
Hotel Management
National Residency
12.2021 - 06.2022
Secondary Board -
Mysore Institute (MICA) CBSE
03.2015 - 04.2018
BBA -
IEC University
HIGH SCHOOL -
St Joseph Higher Primary CBSE
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