Mohammedhayat kasaw
las vegas
Summary
Developed strong customer service and problem-solving skills in fast-paced environment. Excel in delivering personalized assistance and maintaining high level of care and safety. Seeking to transition into new field, leveraging experience in client interaction and efficient task management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Wheelchair Agent
G2 Secure Staffing
05.2025 - Current
- Assisted passengers with mobility needs, ensuring safe and efficient boarding and deboarding processes.
- Operated wheelchair transportation equipment, adhering to safety protocols and procedures.
- Collaborated with team members to streamline passenger assistance services and enhance customer experience.
- Monitored passenger flow at terminals, adjusting support strategies to minimize wait times.
- Provided clear communication to passengers regarding assistance options and service availability.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Skillfully managed multiple wheelchair requests during peak travel times, guaranteeing prompt assistance for all passengers in need.
Web Developer
CSEC Astu
02.2023 - 01.2025
- Developed responsive web applications using HTML, CSS,tailwind, JavaScript,React,express,js, to enhance user experience.
- Collaborated with designers to implement visual elements and ensure adherence to branding guidelines.
- Troubleshot and resolved website issues, improving site functionality and performance.
- Assisted in the integration of APIs to enable dynamic content updates across platforms.
Education
No Degree - Software Engineering
Adama Science And Technology University
Ethiopia06-2027
Skills
- Wheelchair navigation
- Disability awareness
- Safety awareness
- Professionalism and courtesy
- Check-in processes
- Strong organization
- Customer service management
- Airline policies
- Computer terminal operations
- Teamwork
- Problem-solving
- Time management
- Professionalism
- Adaptability
Timeline
Wheelchair Agent
G2 Secure Staffing
05.2025 - Current
Web Developer
CSEC Astu
02.2023 - 01.2025
No Degree - Software Engineering
Adama Science And Technology University
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