MOHAMMED J UDDIN
OZONE PARK
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
11
11
years of professional experience
Work History
Independent Contractor
NYC Taxi & Limousine Commission
03.2022 - Current
- Picking up and dropping off passengers: Using the app to navigate to the customer's location, welcoming them into the car, and delivering them to their destination
- Providing customer service: Responding to passenger inquiries and requests, and providing a pleasant experience
- Following traffic laws: Ensuring they follow all applicable traffic laws and regulations
- Maintaining the vehicle: Keeping their vehicle in a clean and presentable condition
- Following company policies: Adhering to company policies and procedures, including safety guidelines
Independent Contractor
Landauer Medstar
01.2021 - 03.2022
- Load all medical equipment on to cargo van for day to day deliveries.
- Delivered outstanding service to customers to maintain, increase and extend relationships for future business opportunities.
- Deliver and educate patient's on how to properly operate portable at home oxygen respiratory machines and portable oxygen cylinders.
- Deliver and set-up at home patient hospital bed, wheelchairs, walkers, rollator walker, and how to properly operate each equipment.
Supervisor of Operations
Golden Touch Transportation
06.2013 - 03.2019
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked closely with Delta Airlines to maintain optimum levels of communication to effectively and efficiently complete passenger transportation.
- Maintained compliance with DOT and Port Authority of NY/NJ safety compliance, regulations and accurately documented driver qualifications, permits and equipment information.
Education
Associate of Science - Computer Networking And Telecommunications
Taylor Business Institute
New York, NY05.2005
Skills
- Deadline adherence
- Estimations and quotes
- Scope definition
- Microsoft Office
- Responsible
- Planning and Coordination
- Customer Service
- Supervision
Timeline
Independent Contractor
NYC Taxi & Limousine Commission
03.2022 - Current
Independent Contractor
Landauer Medstar
01.2021 - 03.2022
Supervisor of Operations
Golden Touch Transportation
06.2013 - 03.2019
Associate of Science - Computer Networking And Telecommunications
Taylor Business Institute
Similar Profiles
Emily LlanoEmily Llano
Principal Administrative Assistant of Facilities at NYC Taxi & Limousine CommissionPrincipal Administrative Assistant of Facilities at NYC Taxi & Limousine Commission
Rodion PetersRodion Peters
Law Enforcement Officer at NYC Taxi & Limousine CommissionLaw Enforcement Officer at NYC Taxi & Limousine Commission
Tamesha S. WilliamsTamesha S. Williams
Compliance Specialist at NYC Taxi and Limousine CommissionCompliance Specialist at NYC Taxi and Limousine Commission