Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohanapriya karthik

Hackettstown

Summary

Dynamic Shift Supervisor at CVS Pharmacy with a proven track record in cash handling and employee training. Expertly managed daily operations, enhancing customer satisfaction and workplace safety. Recognized for fostering a motivated team environment and achieving operational excellence while maintaining high standards in service quality.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Sales Associate

JCPenney
05.2019 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Fulfillment Center Associate

Amazon
01.2019 - 05.2019
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
  • Expedited order processing time with proficient use of warehouse management software and scanning equipment.
  • Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
  • Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.

Sales Associate

Spectrum
05.2016 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

BBA - Accounting And Finance

Jss College
04-2002

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Staff motivation
  • Operations management

Timeline

Shift Supervisor

CVS Pharmacy
09.2022 - Current

Sales Associate

JCPenney
05.2019 - 08.2022

Fulfillment Center Associate

Amazon
01.2019 - 05.2019

Sales Associate

Spectrum
05.2016 - 12.2018

BBA - Accounting And Finance

Jss College

Similar Profiles

CREATE PROFILE