Summary
Overview
Work History
Education
Skills
Farm Owner
Languages
Timeline
GeneralManager

Mohdy Ziyadeh

Buena,NJ

Summary

Starting off in food industry has given many new ways of overseeing materials. Communicating with customers to see what they are seeking and granting them what's asked. I have built many relationships and good cliental from past experiences that have helped shape who i am. A drive to sell something to someone is what i have. Seeing the smile on customers face and being able to communicate with one another is what i love to see. Communication skills have been taught from my parents. Parents always have taken me with them while they were venders in the flea market. Starting a bit higher on asking price then negotiating on final sale was also how this started. Picking up good upselling tricks and imprinting off of them was a specialty. It's always been a dream to work in such a marvelous environment and deal with higher demand. Taking learned skills to the next level and to learn new ways of sales!

Overview

5
5
years of professional experience

Work History

General Manager

Dunkin' Donuts
Marmora, NJ
03.2019 - 07.2021
  • Managed budget implementations, employee reviews, training, and schedules.
  • Developed and maintained relationships with customers and suppliers.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Sales increased by 42% than prior years and managers who have been running this location.

Food Service Team Member

Ancora Psychiatric Hospital
Winslow NJ, NJ
10.2018 - 04.2019
  • Sanitized tables, high chairs and drink fountain areas after patients use and periodically throughout day.
  • Prepared food orders to support waitstaff and other team members.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Reduced over crowding in cafeterias by performing in quicker and safer manner from patients getting into heated arguments. Average reduction in arguments reduced by 18%.

Assistant Manager

Dunkin Donuts & Baskin Robbins
Buena, NJ, NJ
10.2016 - 02.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Improved sales by up-selling items and making 16% more profit margins.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals

Education

High School Diploma -

Buena Regional High School
Buena, NJ
06.2016

Skills

  • Customer Service
  • Self-Motivated
  • Responsible
  • Suggestive Selling
  • Guest Satisfaction

Farm Owner

As a child i loved animals. My father and brother always took me to the animal auction on saturdays. I would purchase livestock at a cheaper rate and bring them home. In return i would list these animals on the internet and sell them for a higher profitable margin. This grew into me having my own farm. On my farm i would sell fresh eggs, chickens, ducks, geese, and rabbits. Breeding and re-breeding to then make newer offspring to sell to customers. This behavior, also selling with my parents helped me learn and deal with the public. Customers didn't expect a younger gentlemen to give them a price and negotiate with them at such a young age. A young sales man and very determined one that never let a customer walk away.

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

General Manager

Dunkin' Donuts
03.2019 - 07.2021

Food Service Team Member

Ancora Psychiatric Hospital
10.2018 - 04.2019

Assistant Manager

Dunkin Donuts & Baskin Robbins
10.2016 - 02.2019

High School Diploma -

Buena Regional High School
Mohdy Ziyadeh