Mohini Satyageeta uppala
Ball Ground,GA
Summary
Adept Medical Assistant with a proven track record at Metro Medical Associates, enhancing patient satisfaction and streamlining care through effective HIPAA-compliant processes and empathetic customer service. Skilled in EMR/EHR and medical terminology, I significantly contributed to a patient-centric environment, evidenced by reduced wait times and improved diagnostic. Doing EKG,X-rays,Tm flow, Stress test, Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Metro Medical Associates
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Measured patient spirometry.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier
Lowe's
03.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Cashier
Publix
08.2021 - 05.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Master of Science - Biotechnology
University of Madras
Chennai,India09-2009
Bachelor of Science - Biotechnology
Andhra University
Visakhapatnam , India04-2002
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Timeline
Medical Assistant
Metro Medical Associates
01.2024 - Current
Cashier
Lowe's
03.2023 - 12.2023
Customer Service Cashier
Publix
08.2021 - 05.2023
Master of Science - Biotechnology
University of Madras
Bachelor of Science - Biotechnology
Andhra University
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