Mohreyah Ross
Hammond,IN
Summary
Proven Community Health Worker at Oakstreet Health, adept in Microsoft Office and service coordination, enhanced patient access to community resources through efficient referral management. Demonstrated ability to work independently and as part of a medical team, significantly improving interdisciplinary collaboration and patient care outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Community Health Worker
Oakstreet Health
06.2021 - Current
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
- Assist patients with completion of applications for accessing eligible benefits and resources
- Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
- Support care team decision making through participation in interdisciplinary team meetings
Welcome Coordinator
Oakstreet Health
01.2018 - 06.2021
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Updating patient information and making changes in electronic medical record platform
- Scheduling/rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
Teachers Assistant
Let's Learn Children's Academy
10.2017 - 01.2018
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Education
Associate of Arts - Psychology
Prairie State College
Chicago Heights, IL05.2017
High School Diploma -
Rich East
Park Forest, IL05.2014
Skills
- Microsoft Office proficiency
- Organized and detail-oriented
- Community-based resources
- Informational materials
- Schedule Management
- Service Coordination
- Schedule Coordination
- Referral Coordination
Timeline
Community Health Worker
Oakstreet Health
06.2021 - Current
Welcome Coordinator
Oakstreet Health
01.2018 - 06.2021
Teachers Assistant
Let's Learn Children's Academy
10.2017 - 01.2018
Associate of Arts - Psychology
Prairie State College
High School Diploma -
Rich East
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