Moises Cisneros
Houston,TX
Summary
Detail-oriented junior at the University of Houston pursuing a Bachelor of Arts in English with a minor in Philosophy. Strong analytical and writing skills developed through rigorous coursework and research. Passionate about legal studies and committed to promoting community engagement and diversity within the legal field. Eager to apply critical thinking and communication skills in an internship, contributing to a collaborative team while gaining valuable insights into the intersection of language, law, and social justice.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
HEB Grocery Store
02.2019 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Student Government Vice President
Univeristy of Houston- ClearLake
08.2023 - 05.2024
- Increased transparency between the Student Government and the student body through regular communication and feedback channels.
- Enhanced student involvement by organizing events and initiatives that promoted a sense of community within the school.
- Managed budgets and allocated resources efficiently for various student events throughout the year.
- Developed leadership skills among peers by facilitating workshops and team-building exercises.
Education
Bachelor of Arts - English
Univeristy of Houston
Houston, TX05.2026
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Effective Leadership
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Effective writing
- Editing and proofreading
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Student Government Vice President
Univeristy of Houston- ClearLake
08.2023 - 05.2024
Customer Service Representative
HEB Grocery Store
02.2019 - Current
Bachelor of Arts - English
Univeristy of Houston
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