Results-driven General Manager with 4+ years of experience leading restaurant operations, staff development, and guest service. Skilled in labor management, COGS control, and efficient multi-tasking. Proven ability to maintain quality, safety, and strong customer experiences.
Work History
General Manager
2 Years 8 Months
Prince Street Pizza | 02.2024 - Current
Optimized COGS and labor costs, maintaining levels below 20% to support financial targets.
Directed restaurant recovery planning and day-to-day operations during Palisade fires and subsequent restoration process.
Drove improved customer experience and retention by leveraging hospitality initiatives and marketing opportunities.
Oversaw hiring, onboarding, and scheduling to support efficient front-of-house and back-of-house coverage.
Monitored food quality, cleanliness, and safety compliance across all service areas.
Pizza Maker
1 Year 1 Month
Prince Street Pizza | 01.2023 - 02.2024
Prepared dough, sauce, cheese, and toppings for high-volume pizza production.
Hand-stretched dough and assembled pies to Prince Street Pizza standards.
Maintained clean prep stations, equipment, and surfaces throughout service.
Coordinated rush-period order flow to keep pizzas moving efficiently.
Managed inventory rotation and restocked ingredients to support uninterrupted service.
Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Assistant Manager
1 Year 4 Months
Chicas Tacos | 08.2021 - 12.2022
Coordinated staff schedules, breaks, and shift coverage to support daily operations.
Trained new team members on POS procedures, menu knowledge, and guest service expectations.
Supervised front-of-house and kitchen workflows to maintain consistent service standards.
Monitored inventory levels and communicated restock needs to prevent service delays.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
General Manager
1 Year 4 Months
Tacos 1986 | 02.2020 - 06.2021
Managed restaurant opening to ensure quality control and consistent customer service standards.
Managed restaurant operations throughout COVID-19 pandemic, including implementation of safety protocols.
Drove implementation of new operational ideas to support faster guest adoption.
Directed daily restaurant operations, maintaining service standards, staffing coverage, and kitchen coordination.
Managed inventory ordering, product receiving, and waste control to support consistent stock levels.
Coordinated with vendors and leadership to streamline purchasing, repairs, and day-to-day store needs.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Associate of Arts - Economics
Santa Monica College | Santa Monica, CA
High School Diploma
William And Carol Ouchi High School | Los Angeles, CA | 07-2012