Moises Escareno
Harlingen,TX
Summary
Dynamic and results-driven professional with a goal-oriented mindset, experienced at Charter Communications LLC. Proven track record in customer relations and effective negotiation, enhancing service delivery and identifying new business opportunities. Adept at route coordination and skilled in sales strategy, consistently achieving targets while fostering strong client relationships.
Overview
15
15
years of professional experience
Work History
Direct Field Representative
Charter Communications LLC
01.2015 - Current
- Conducted on-site assessments to gather customer feedback and improve service delivery.
- Collaborated with cross-functional teams to address client concerns and enhance product offerings.
- Managed scheduling and logistics for field operations, ensuring timely execution of tasks.
- Assisted in training new team members on company protocols and best practices.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
AT&T
Retail Store Representative
01.2010 - 12.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor Of Business Administration And Management - Marketing Management
Texas State Technical College
Harlingen Skills
- Goal-oriented mindset
- Customer relations
- Effective negotiation
- Route coordination
- Market research
- Customer retention
- Inventory management
- Sales strategy
- Professionalism
- Goal setting
- Sales process
- Product knowledge
Languages
Spanish
Native or Bilingual
Timeline
Direct Field Representative
Charter Communications LLC
01.2015 - Current
AT&T
Retail Store Representative
01.2010 - 12.2014
Bachelor Of Business Administration And Management - Marketing Management
Texas State Technical College