Moises Palacios

Take a cell from the beginning up the customer demonstration talk about the benefit,built value, negotiate price and payment.

• Developed key customer relationships to increase sales.
• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Acquired new customers and identified unique needs to deliver relevant products.
• Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
• Gathered information from clients to create solutions that achieved business needs and desires.
• Developed eye for detail and suggested accessories to complement purchase.
• Compiled reports on sales activity, progress towards goals, and other metrics.
• Participated in trade shows, conferences, and other marketing events.
• Generated new business opportunities through cold calling campaigns.
• Maintained accurate records of customer interactions and transactions.
• Collaborated with team members to develop effective sales plans.
• Monitored inventory levels and placed orders as needed.
• Educated customers about products and services offered by the company.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Conducted market research to identify industry trends and customer needs.
• Gathered data on competitors' pricing, products, and promotional activities.
• Resolved customer complaints promptly and efficiently.
• Utilized CRM software tools to track leads, manage accounts, and document conversations.
• Advised customers on the latest product features and benefits.
• Developed pricing proposals tailored to individual client requirements.
• Coordinated delivery schedules with vendors for timely shipment of goods.
• Created presentations that showcased company's capabilities and offerings.
• Assisted customers in selecting appropriate products or services for their needs.
• Developed and implemented strategies to meet sales quotas.
• Performed regular follow-ups with clients to ensure satisfaction with purchases.
• Provided personalized service to build relationships with customers.
• Identified potential partners in target markets for joint promotions.
• Created successful strategies to develop and expand customer sales.
• Demonstrated product features to align with customer needs.
• Monitored customer order process and addressed customer issues.
• Presented products and services to prospective and existing customers to meet client needs.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
• Contacted new and existing customers to outline benefits of products.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Fostered relationships with customers to expand customer base and retain business.
• Improved overall customer purchasing experiences to promote steady revenue.
• Adhered to company initiatives and achieved established goals.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
• Used CRM database to track referral and appointment data.
• Leveraged CRM system to manage sales activities and track sales performance.
• Conducted market research to identify potential customers and their needs.
• Collaborated with other departments such as marketing, finance, logistics.
• Organized client visits, presentations, product demonstrations and trade shows.
• Provided technical support for customers using the company's products or services.
• Attended industry events such as conferences, seminars.
• Adhered to established policies and procedures when handling customer accounts.
• Recommended changes in products and services based on customer feedback.
• Performed regular follow-ups with prospects to close deals in a timely manner.
• Reviewed monthly performance against targets set by management team.

• Analyzed financial data to determine efficient use of resources.
• Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
• Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
• Calculated and prepared checks for utilities, taxes and other payments.
• Promoted finance products to customers and sales force to increase penetration.
• Analyzed actual financial results vs budget to prepare variance reporting to functional groups.
• Made estimates of funds required for short and long-term financial objectives of organization.
• Analyzed sales activity to identify and correct cost errors or price discrepancies.
• Reviewed financial projections relating to business and industry trends and identified areas requiring improvement.
• Strategized on fund procurement through banks and other financial institutions.
• Researched and recommended new accounting software package to replace various non-integrated software packages.
• Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
• Used hedging to mitigate financial risks related to interest rates on company's borrowings.
• Achieved proper mix of equity and debt to minimize cost and maximize operational profit.
• Managed payroll processing activities for multiple entities including tax filings.
• Developed forecasting models utilizing historical data trends to predict future revenues and expenses.
• Analyzed complex financial data and generated meaningful reports for senior management.
• Advised executive leadership on capital allocation decisions based on market conditions.
• Reviewed and analyzed budget variances to ensure accuracy of financial information.
• Negotiated contracts with vendors in order to obtain competitive pricing structures.
• Collaborated with external auditors to ensure compliance with applicable laws and regulations.
• Created monthly performance metrics that tracked key performance indicators.
• Assisted in the development of internal controls to protect company assets.
• Maintained accounts payable and receivable records ensuring timely payments are made.