Moises Yeo
Kyle,TX
Summary
Knowledgeable Desired Position with strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management. Knowledgeable [Desired Position] with strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management. Highly detail-oriented and professional [Job Title] successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
21
21
years of professional experience
Work History
Branch Manager
Wells Fargo
05.2004 - 06.2025
- Assisted in daily branch operations to ensure smooth workflow and customer satisfaction.
- Learned and utilized banking systems to support transactions and account management efficiently.
- Supported staff training initiatives to enhance team performance and service delivery.
- Engaged with customers to resolve inquiries and provide information on banking products.
- Contributed to maintaining compliance with regulatory requirements through routine checks.
- Adapted quickly to changing procedures, demonstrating flexibility in high-paced settings.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Education
Fire Academy - Fire Science
Santa Ana College
Santa Ana, CA06.2003
Skills
Excellent customer service delivery Great customer de-escalation skills For the last 10 years focusing on creating great team members with coaching and one on one training
Accomplishments
Passing 4 out of 4 yearly audits for the last 10 years
Nmls certified
Languages
Spanish
Full Professional
Timeline
Branch Manager
Wells Fargo
05.2004 - 06.2025
Fire Academy - Fire Science
Santa Ana College
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Arianne Madson-HickmanArianne Madson-Hickman
Assistant General Manager at Moontower SaloonAssistant General Manager at Moontower Saloon