Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Mojika Hand

Newport News,VA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housekeeper

Top Notch Cleaning
Georgetown, Delaware
11.2014 - 11.2019
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture
  • Adapted well to changing work environments by quickly learning new processes and systems
  • Exhibited outstanding attention to detail while performing detailed deep cleans on a regular basis
  • Communicated with clients to determine specific areas needing deep and detailed cleaning
  • Demonstrated excellent communication skills when interacting with customers and colleagues alike
  • Washed windows, mirrors, and glass surfaces to remove residue
  • Disinfected and cleaned bathroom areas, refilling dispensers
  • Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations.
  • Inspected rooms after cleaning to ensure they were presentable.

SUPPORT SPECIALIST

JCPenney
Dover, Delaware
02.2013 - 06.2014
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
  • Developed strong interpersonal skills to effectively communicate with customers and coworkers
  • Maintained cleanliness of work areas throughout shift according to company standards
  • Demonstrated excellent organizational skills while stocking shelves and arranging displays
  • Answered questions regarding store and merchandise
  • Located merchandise on racks or shelves and delivered to customers
  • Used POS system to process sales and refund transactions
  • Resolved customer disputes quickly while maintaining professionalism at all times
  • Arranged and display merchandise to promote sales
  • Inventoried stock and requisitioned new inventory
  • Collaborated with staff to ensure restocking and replenishment of merchandise.

MATERIEL MANAGEMENT APPRENTICE

United States Air Force Reserve
Dover, Delaware
06.2008 - 11.2013
  • Maintained a clean and organized warehouse environment that adhered to safety standards
  • Collaborated with team members to complete tasks efficiently and accurately
  • Packed orders in accordance with customer specifications
  • Sorted and placed materials or items on racks and shelves according to organizational standards
  • Inspected products for defects and damages and reported discarded items to supervisors
  • Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
  • Greeted visitors in a professional manner and provided assistance when necessary
  • Performed data entry tasks with MS Office applications such as Word, Excel, PowerPoint
  • Scanned, faxed, and filed invoices and sales receipts
  • Maintained and updated filing and inventory using the database MICAS or manually if there were network issues.

SUPPLY TECHNICIAN GS-05-2005

United States Air Force
Dover, Delaware
03.2010 - 12.2011
  • Maintained a clean and organized warehouse environment that adhered to safety standards
  • Collaborated with team members to complete tasks efficiently and accurately
  • Packed orders in accordance with customer specifications
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness
  • Sorted and placed materials or items on racks and shelves according to organizational standards
  • Used forklifts and pallet jacks to transport items to staging areas or loading docks
  • Inspected products for defects and damages and reported discarded items to supervisors
  • Responded to customer inquiries via phone or email in a professional manner
  • Created and maintained filing systems to ensure accurate record keeping in the database MICAS
  • Trained and onboarded new office staff members.

Education

Associate of Applied Science - Business Administration

Delaware Technical Community College
Georgetown, DE
05.2024

Skills

  • Customer Service
  • Communication
  • Interpersonal Skills
  • Adaptable
  • Flexible
  • Productivity
  • Time Management
  • Conscientious
  • Detail-Oriented
  • Sorting
  • Labeling
  • Inventory
  • Supplies
  • Answering Phones
  • Emailing
  • Recordkeeping
  • File Management
  • Operate a computer
  • Proficient in Microsoft Office
  • Typing 55 WPM

Certification

Tosa Word 365 Certification

Certificate of Typing Speed (55 wpm)

Accomplishments

  • Academic Recognition List 2020

Timeline

Housekeeper

Top Notch Cleaning
11.2014 - 11.2019

SUPPORT SPECIALIST

JCPenney
02.2013 - 06.2014

SUPPLY TECHNICIAN GS-05-2005

United States Air Force
03.2010 - 12.2011

MATERIEL MANAGEMENT APPRENTICE

United States Air Force Reserve
06.2008 - 11.2013

Associate of Applied Science - Business Administration

Delaware Technical Community College

Similar Profiles

CREATE PROFILE
Mojika Hand