Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joel Afata Molete

Harrisburg,PA

Summary

Dynamic Operations Manager with a proven track record at Amazon, skilled in empowering teams and enhancing performance outcomes. Trilingual and proficient in Microsoft Excel, I excel in project management and leadership, driving accountability and operational improvements. Committed to developing talent and optimizing processes for success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager II

Amazon
08.2024 - 01.2025

Operations Manager I

Amazon
07.2023 - 07.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Analyzed and reported key performance metrics to senior management.

Residential Assistant

McDaniel College
08.2022 - 05.2023
  • Encouraged student participation in community and social university-sponsored programs.
  • Documented student concerts and followed up with students after confrontations.
  • Contributed to staff meetings, sharing progress reports and providing suggestions for operational improvements.

Picker

FedEx
10.2022 - 02.2023
  • Checked inventory and selected products from specific locations based on availability.
  • Collected 90 products per hour from shelves to fill orders, carefully operating equipment and maintaining accuracy.

Package Handler

UPS
12.2019 - 08.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Sorted items according to its destination.

Warehouse/Warehouse Forklift Driver

ARMSTRONG WORLD INDUSTRY
06.2019 - 08.2019
  • Loaded products in trucks.
  • Collaborated with different truck drivers.
  • Moved loaded skids from locations to locations.
  • Calculated correct order totals, updated accounts and maintained. detailed records for inventory management.

Education

Bachelor of Arts - Computer Science, French, Business Administration

McDaniel College
Westminster, MD
05.2023

Skills

  • Operations Management
  • Production & Shipping Management
  • Cross-Department Coordination
  • Performance Management
  • Shift Leadership (planning, decision-making, problem-solving, organization, communication, delegation, and time management)
  • Talent Management
  • Safety Compliance
  • Project Management
  • Hire and develop the best
  • Microsoft ( Excel)
  • Advance Computer skills
  • Coding skills (Java)
  • Trilingual (French, Lingala, English)
  • Spanish (Intermediate)

Certification

CDL Class A

Timeline

Operations Manager II

Amazon
08.2024 - 01.2025

Operations Manager I

Amazon
07.2023 - 07.2024

Picker

FedEx
10.2022 - 02.2023

Residential Assistant

McDaniel College
08.2022 - 05.2023

Package Handler

UPS
12.2019 - 08.2021

Warehouse/Warehouse Forklift Driver

ARMSTRONG WORLD INDUSTRY
06.2019 - 08.2019

Bachelor of Arts - Computer Science, French, Business Administration

McDaniel College