Mollie Crohan
Palm Coast,FL
Summary
Reliable Uber Partner known for high productivity and efficiency in task completion. Specialized skills include safe driving practices, customer service excellence, and real-time problem-solving. Excel at communication, adaptability, and time management to enhance passenger experience and operational success. I’m highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Uber Partner
Uber
Gainesville, Florida
08.2021 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of interior and exterior of vehicle.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Kept track of mileage driven for tax purposes using designated tracking software.
Uber Partner
Uber Eats
Jacksonville, Florida
03.2020 - 08.2021
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Kept track of mileage driven for tax purposes using designated tracking software.
- Achieved consistently high customer scores due to exceptional service.
Kennel Worker
Dogtown USA
Jacksonville, FL
02.2019 - 03.2020
- Cleaned and disinfected cages, kennels, runs, and animal holding areas.
- Provided food, water, and bedding for animals in care.
- Observed animals' behavior to detect signs of illness or injury.
- Recorded detailed notes regarding each animal's health conditions.
- Monitored animals for signs of stress or discomfort while in the facility.
- Maintained records of animal feedings, medications administered, and other pertinent information.
- Ensured that all safety protocols were followed when handling animals.
Shift Leader
Dunkin' Donuts
Palm Coast, Florida
02.2017 - 01.2019
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Education
Associate of Arts - Psychology
Santa Fe College
Gainesville, FLSkills
- Punctuality
- Problem-solving abilities
- Ability to Lift 50 Pounds
- Teamwork and Collaboration
- Multitasking
- Customer Engagement
- Communication and Interpersonal Skills
- Situational Awareness
- Route Planning
Timeline
Uber Partner
Uber
08.2021 - Current
Uber Partner
Uber Eats
03.2020 - 08.2021
Kennel Worker
Dogtown USA
02.2019 - 03.2020
Shift Leader
Dunkin' Donuts
02.2017 - 01.2019
Associate of Arts - Psychology
Santa Fe College