Mollie Samples
Chattanooga,TN
Summary
Proven expertise in enhancing delivery efficiency and customer satisfaction during tenure at United States Postal Inspection Service. Excelled in route management and fostering customer relationships, leveraging skills in GPS navigation and effective communication. Demonstrated commitment to postal regulations and secure handling of sensitive materials, significantly contributing to operational excellence.
Overview
6
6
years of professional experience
Work History
Mail Carrier
United States Postal Inspection Service
Chattanooga, TN
11.2018 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
Education
No College Degree -
Heritage High School
Ringgold, GA05.2016
Skills
- Parcel delivery
- Weather Tolerance
- Vehicle loading
- Package handling
- Postal regulations
- Route Management
- Vehicle Maintenance
- Hand-Eye Coordination
- Route Navigation
- Street Orientation
- Technology use
- Scan parcels
- Route deliveries
- GPS use
Timeline
Mail Carrier
United States Postal Inspection Service
11.2018 - Current
No College Degree -
Heritage High School