Mollie Spillman
Spring Creek,NV
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
7
7
years of professional experience
Work History
Bartender
P.F. Chang's Bistro
Lexington, KY
11.2025 - Current
- Prepared and served a variety of beverages while adhering to safety protocols.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Collaborated with kitchen staff to coordinate drink orders during peak hours.
- Maintained stock levels of bar supplies and reported shortages promptly.
- Assisted in training new staff on beverage preparation and service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Guest Advocate
Target
Lexington, KY
03.2024 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Processed online orders using point-of-sale systems.
- Operated equipment such as scanners and scales to process transactions accurately.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
Host
Olive Garden
Lexington, KY
01.2024 - 03.2024
- Took reservations over phone and in person.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted guests upon arrival and provided them with menus.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Cashier
Khoury's Market Place
Spring Creek, NV
06.2021 - 07.2023
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Cashier
Raley's
Elko, NV
06.2019 - 01.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Bachelor of Science - Health Sciences
Midway University
Midway, KY12.2025
Associate of Science - Health Sciences
Southwestern Oregon Community College
Coos Bay, OR06.2023
Skills
- Customer service
- Exceptional communication
- Guest relations
- Cash handling experience
- Organized
- Detail-oriented
- Responsible alcohol service
- Menu memorization
- Food service
- Alcohol awareness
- Drink preparation techniques
Accomplishments
- Captain of Soccer Team
- Conference Scholar Athlete
- Honor Roll
Affiliations
- Soccer
- Fitness
References
References available upon request.
Timeline
Bartender
P.F. Chang's Bistro
11.2025 - Current
Guest Advocate
Target
03.2024 - Current
Host
Olive Garden
01.2024 - 03.2024
Cashier
Khoury's Market Place
06.2021 - 07.2023
Cashier
Raley's
06.2019 - 01.2020
Associate of Science - Health Sciences
Southwestern Oregon Community College
Bachelor of Science - Health Sciences
Midway University