Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Arens

Waterloo,IA

Summary

Dynamic culinary professional with extensive experience in food preparation, cleanliness, and adherence to kitchen safety protocols. Proven ability to foster effective teamwork and adaptability, ensuring seamless kitchen operations in high-pressure situations. Recognized for consistently maintaining exceptional standards in fast-paced environments, contributing to overall efficiency and customer satisfaction. Committed to delivering quality results while upholding the highest levels of hygiene and safety in food service.

Overview

16
16
years of professional experience

Work History

Kitchen Crew Member

HuHot Mongolian Grills LLC
06.2025 - Current
  • Operated kitchen equipment efficiently to prepare food items for service.
  • Collaborated with team members to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of workstations according to health standards.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Implemented best practices for food storage and handling, reducing waste significantly.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
  • Trained new staff on food preparation and safety procedures.

Night Manager

Home Town Foods
06.2024 - 06.2025
  • Supervised night operations to ensure efficiency and adherence to safety protocols.
  • Trained and mentored new employees, fostering a culture of continuous learning and development.
  • Processed customer transactions efficiently, maintaining accuracy in cash handling and register operations.
  • Assisted customers with product inquiries, ensuring a positive shopping experience through effective communication.
  • Supervised cash register operations ensuring accurate transactions and customer satisfaction.

Cashier

Buffalo Wild Wings
01.2024 - 06.2024
  • Supervised nightly operations, ensuring compliance with safety and quality standards.
  • Managed inventory control processes, optimizing stock levels and reducing waste.
  • Trained staff on operational procedures, enhancing team efficiency and performance.
  • Processed customer orders quickly and accurately to meet dispatch targets.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.

Member Service Representative

Veridian Credit Union
07.2023 - 11.2023
  • Facilitated member inquiries, ensuring accurate information dissemination and resolution of issues.
  • Streamlined communication processes, enhancing response times to member queries.
  • Managed escalated cases, providing solutions that align with organizational policies.
  • Collaborated with cross-functional teams to develop initiatives improving member satisfaction rates.
  • Provided personalized support to customers, fostering strong relationships and loyalty to the brand.

Kitchen Crew Member

HuHot Mongolian Grills LLC
12.2021 - 06.2023
  • Operated kitchen equipment efficiently to prepare food items for service.
  • Collaborated with team members to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of workstations according to health standards.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Implemented best practices for food storage and handling, reducing waste significantly.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
  • Trained new staff on food preparation and safety procedures.

Delivery Driver

Door Dash
06.2021 - 12.2021
  • Delivered food orders promptly, ensuring customer satisfaction and adherence to safety protocols.
  • Navigated efficiently using GPS technology to optimize delivery routes.
  • Communicated effectively with customers regarding order status and delivery times.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.

Teacher's Assistant

Community United Child Care Centers & Preschool
02.2015 - 06.2021
  • Facilitated engaging educational activities to promote cognitive and social development among children.
  • Collaborated with lead teacher to create and implement lesson plans tailored to diverse learning styles.
  • Monitored children's behavior, ensuring a safe and nurturing environment conducive to learning.
  • Assisted in maintaining classroom organization, fostering an atmosphere of respect and cooperation.
  • Communicated effectively with parents regarding children's progress, addressing concerns and providing updates.
  • Supported special needs children by adapting instructional materials and offering personalized attention.
  • Mentored new staff on classroom management techniques and best practices for child engagement.
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.

Crew Member

Pizza Ranch Buffet
09.2012 - 07.2013
  • Supported menu execution by preparing ingredients and assembling dishes as directed.
  • Enhanced customer satisfaction through consistent quality control in food presentation and taste.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Dishwasher

Benton Community High School
08.2012 - 05.2013
  • Wash dishes and stack them after being sanitized during lunch hour.
  • Operated dishwashing machinery to ensure cleanliness and sanitation standards were consistently met.
  • Maintained organized workstations, facilitating efficient workflow in fast-paced kitchen environments.
  • Implemented best practices for waste disposal, contributing to a more sustainable kitchen environment.
  • Followed supervisor instructions to complete tasks on time.

Courtesy Clerk

Fareway Grocery
10.2009 - 07.2012
  • Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained organized product displays, ensuring accessibility and visual appeal for shoppers.
  • Collaborated with team members to streamline store operations and improve workflow efficiency.
  • Trained new staff on customer service protocols and operational procedures effectively.
  • Monitored store cleanliness and safety standards, fostering a welcoming environment for customers.
  • Resolved customer complaints promptly, maintaining positive relationships and encouraging repeat business.
  • Restocked and organized merchandise in front lanes.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

High School Diploma -

Benton Community High School
Van Horne, IA
05.2013

Skills

  • Safe food handling

  • Quality control understanding

  • Adherence to guidelines

  • Sanitation standards compliance

  • Customer service

  • Active listening

  • Critical thinking

  • Positive attitude

  • Effective communication

  • Calm and patient demeanor

  • Computer skills

  • Collaborative teamwork

Timeline

Kitchen Crew Member

HuHot Mongolian Grills LLC
06.2025 - Current

Night Manager

Home Town Foods
06.2024 - 06.2025

Cashier

Buffalo Wild Wings
01.2024 - 06.2024

Member Service Representative

Veridian Credit Union
07.2023 - 11.2023

Kitchen Crew Member

HuHot Mongolian Grills LLC
12.2021 - 06.2023

Delivery Driver

Door Dash
06.2021 - 12.2021

Teacher's Assistant

Community United Child Care Centers & Preschool
02.2015 - 06.2021

Crew Member

Pizza Ranch Buffet
09.2012 - 07.2013

Dishwasher

Benton Community High School
08.2012 - 05.2013

Courtesy Clerk

Fareway Grocery
10.2009 - 07.2012

High School Diploma -

Benton Community High School

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