MOLLY BERNIER
Gray,US
Summary
Experienced in event and restaurant management within the hospitality industry. Possesses a strong background that has led to excelling in enhancing team productivity and upholding exceptional customer service standards. With a proven track record, consistently demonstrating leadership abilities and problem-solving skills in efficiently managing daily tasks and promptly resolving any issues that arise.
Overview
11
11
years of professional experience
Work History
Floor Supervisor
Wander at Longwoods
05.2024 - 11.2024
- Maintaining a harmonious working environment conducive to productivity.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Event Manager
Dandelion Catering Co
01.2023 - 07.2024
- Hired, trained, and managed teams of servers and bartenders to assist with event operations and logistics.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Coordinated timing with vendors and clients.
Event Coordinator
The Woodlands Club
04.2021 - 01.2023
- Managed event logistics and operations from booking to completion.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
Kitchen Supervisor
Pat's Pizza
04.2014 - 04.2021
- Performed opening, closing and side work duties in accordance with guidelines
- Adhered strictly to safety protocols while working in the kitchen environment
- Managed and supervised a team of 10+ kitchen staff, ensuring they had clear direction and tasks
Lead Event Coordinator
Love Affair
01.2019 - 10.2019
- Coordinated with vendors, planners, and other service providers to ensure all event needs were met
- Cultivated relationships with clients to set, meet, and deliver on expectations
- Managed a team of 15+ servers and bartenders to ensure successful execution of events
- Provided leadership and guidance throughout the entire lifecycle of an event from conception through completion
Intern
Love Affair
08.2017 - 01.2019
- Managed vendor relationships with caterers, florists, decorators and other service providers
- Liaised with clients regularly to ensure their needs were met throughout the planning process
- Setup and breakdown of weddings and events
- Keep office clean and organized
- Interact with guests and answer any questions they have
Education
Bachelor Of Science (B.S.) - Hospitality Management
University Of New Hampshire
Durham, NH12.2019
Skills
- Staff Management
- MS Office Expertise
- Interpersonal Skills
- Computer Skills
- Adaptability
- Problem-Solving
- Ability To Multitask
- POS systems operations
Timeline
Floor Supervisor
Wander at Longwoods
05.2024 - 11.2024
Event Manager
Dandelion Catering Co
01.2023 - 07.2024
Event Coordinator
The Woodlands Club
04.2021 - 01.2023
Lead Event Coordinator
Love Affair
01.2019 - 10.2019
Intern
Love Affair
08.2017 - 01.2019
Kitchen Supervisor
Pat's Pizza
04.2014 - 04.2021
Bachelor Of Science (B.S.) - Hospitality Management
University Of New Hampshire
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