MOLLY BERNIER
Gray,US
Summary
Experienced in event and restaurant management within the hospitality industry. Possesses a strong background that has led to excelling in enhancing team productivity and upholding exceptional customer service standards. With a proven track record, consistently demonstrating leadership abilities and problem-solving skills in efficiently managing daily tasks and promptly resolving any issues that arise.
Overview
11
11
years of professional experience
Work History
Floor Supervisor
Wander at Longwoods
Cumberland Center, ME
05.2024 - 11.2024
- Maintaining a harmonious working environment conducive to productivity.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Event Manager
Dandelion Catering Co
Yarmouth, ME
01.2023 - 07.2024
- Hired, trained, and managed teams of servers and bartenders to assist with event operations and logistics.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Coordinated timing with vendors and clients.
Event Coordinator
The Woodlands Club
Falmouth, ME
04.2021 - 01.2023
- Managed event logistics and operations from booking to completion.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
Kitchen Supervisor
Pat's Pizza
Yarmouth, ME
04.2014 - 04.2021
- Performed opening, closing and side work duties in accordance with guidelines
- Adhered strictly to safety protocols while working in the kitchen environment
- Managed and supervised a team of 10+ kitchen staff, ensuring they had clear direction and tasks
Lead Event Coordinator
Love Affair
Portsmouth, NH
01.2019 - 10.2019
- Coordinated with vendors, planners, and other service providers to ensure all event needs were met
- Cultivated relationships with clients to set, meet, and deliver on expectations
- Managed a team of 15+ servers and bartenders to ensure successful execution of events
- Provided leadership and guidance throughout the entire lifecycle of an event from conception through completion
Intern
Love Affair
Portsmouth, NH
08.2017 - 01.2019
- Managed vendor relationships with caterers, florists, decorators and other service providers
- Liaised with clients regularly to ensure their needs were met throughout the planning process
- Setup and breakdown of weddings and events
- Keep office clean and organized
- Interact with guests and answer any questions they have
Education
Bachelor Of Science (B.S.) - Hospitality Management
University Of New Hampshire
Durham, NH12.2019
Skills
- Staff Management
- MS Office Expertise
- Interpersonal Skills
- Computer Skills
- Adaptability
- Problem-Solving
- Ability To Multitask
- POS systems operations
Timeline
Floor Supervisor
Wander at Longwoods
05.2024 - 11.2024
Event Manager
Dandelion Catering Co
01.2023 - 07.2024
Event Coordinator
The Woodlands Club
04.2021 - 01.2023
Lead Event Coordinator
Love Affair
01.2019 - 10.2019
Intern
Love Affair
08.2017 - 01.2019
Kitchen Supervisor
Pat's Pizza
04.2014 - 04.2021
Bachelor Of Science (B.S.) - Hospitality Management
University Of New Hampshire