Molly Birmingham
South Burlington,VT
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in a retail setting. I am friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Receptionist
802 Eye Care
06.2024 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Ice Cream Server
The Scoop Ice Cream
06.2022 - 06.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Bagel Maker
Burlington Bagel Bakery
11.2023 - 02.2024
- Streamlined production process by organizing workspace for maximum efficiency.
- Enhanced customer satisfaction through prompt service and attention to special requests.
- Participated in local community events to promote brand awareness and engage potential customers.
Education
High School Diploma -
South Burlington High School
South Burlington, VTNo Degree - Nursing
Fairfield University
Fairfield, CT05-2029
Skills
- Organization skills
- Time management
- Customer/Client relations
- Professional appearance
- Patience and empathy
- Customer assistance
Accomplishments
Graduated South Burlington High School with a 3.9 GPA, earing Magna Cum Laude.
Languages
French
Limited Working
English
Native or Bilingual
Interests
- Volunteering
- Yoga
- Interior Design
- Shopping
- Lacrosse
Timeline
Receptionist
802 Eye Care
06.2024 - 07.2025
Bagel Maker
Burlington Bagel Bakery
11.2023 - 02.2024
Ice Cream Server
The Scoop Ice Cream
06.2022 - 06.2024
High School Diploma -
South Burlington High School
No Degree - Nursing
Fairfield University
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