Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Bixler

Port Huron,MI

Summary

Resourceful Patient Registration Representative known for effective multitasking and attention to detail. Experienced in electronic health records and patient interactions, committed to delivering exceptional service and improving patient experiences. Proficient with computer applications and data entry.

Overview

4
4
years of professional experience

Work History

Patient Registration Representative

Lake Huron Medical Center
Fort Gration, MI
02.2023 - Current
  • Streamlined patient check-ins and verified insurance information at Lake Huron Medical Center.
  • Managed appointment scheduling to enhance patient flow and coordination with medical staff.
  • Accurately collected and entered patient data into electronic health record systems.
  • Assisted patients with forms while providing information on available services.
  • Responded to patient inquiries regarding registration procedures and insurance coverage options.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Trained new staff on registration protocols and use of healthcare management systems.
  • Collected patient demographic information, verified insurance coverage, and updated records as necessary.
  • Greeted patients and answered questions regarding registration process.
  • Updated patient information in database regularly to ensure accuracy of records.
  • Verified insurance eligibility through online portals or by phone calls.
  • Answered general questions about hospital policies and services provided.
  • Educated patients on their rights as well as hospital policies related to care delivery.

Education

Associate of Science - Medical Billing Administrative Specialist Program

Ross Medical Education Center
Fort Gratiot, Michigan
10-2023

Skills

  • Electronic health records
  • Insurance verification
  • Patient data entry
  • Appointment scheduling
  • HIPAA compliance
  • Data entry proficiency
  • Customer relationship management
  • Attention to detail
  • Effective multitasking
  • Patient confidentiality
  • Professionalism and ethics
  • Problem solving
  • Conflict resolution
  • Resourcefulness and initiative
  • Healthcare industry

Timeline

Patient Registration Representative

Lake Huron Medical Center
02.2023 - Current

Associate of Science - Medical Billing Administrative Specialist Program

Ross Medical Education Center

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Molly Bixler