Detail-oriented Information Systems Technician with a proven ability to diagnose issues and enhance system performance. Experienced in shipping and receiving position skilled in problem-solving and time management. Successfully collaborated with cross-functional teams to optimize workflow and enhance inventory accuracy, leading to improved operational efficiency.
Work History
Information Systems Technician
2 Years
United States Navy, USN | 09.2023 - 09.2025
Implemented improvements in receiving processes to enhance operational efficiency.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Information Systems Technician
3 Years
United States Navy, USN | 09.2020 - 09.2023
Diagnosed and resolved hardware and software issues to maintain system integrity.
Assisted in implementing network security protocols to safeguard sensitive information.
Monitored system performance metrics to ensure optimal operations across IT infrastructure.
Collaborated with cross-functional teams to streamline processes and improve service delivery.
Processed shipping documentation and tracked inventory levels accurately.
Coordinated inbound and outbound shipments to ensure timely delivery.
Inspected received goods for quality and compliance with specifications.
Collaborated with team members to optimize workflow and reduce processing times.
Maintained accurate records of shipments, receipts, and inventory transactions.
Trained new employees on shipping procedures and safety protocols effectively.