MOLLY CHAPLA
South Bend,IN
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
3
3
years of professional experience
Work History
Team Lead
Panera Bread
06.2021 - Current
- Coordinated with management to prioritize assignments based on current issues and business needs
- Addressed customer questions and recommended appropriate products and services to increase their satisfaction
- Provided leadership within a production or service zone in warmth, cleanliness, quality, speed, and accuracy
- Role modeled engaging, exploring, exceeding, and exuding warmth
- Ensured 100% accuracy, speed, quality, and presentation of all orders.
Education
Health Care Management And Policy
Indiana University
Bloomington, IN05.2027
High School Diploma -
Penn High School
Mishawaka, IN06.2023
Skills
- Task Prioritization
- Time Management
- Kitchen Staff Management
- Cash Register Operations
- Safety Procedures
- Production Monitoring
- Quality Control
- Team Supervision
- Team Building
- Individual and Team Goals
Timeline
Team Lead
Panera Bread
06.2021 - Current
Health Care Management And Policy
Indiana University
High School Diploma -
Penn High School