Accomplished, self-motivated, and energetic with a solid history of achievement. Highly motivated leader with strong organizational skills. Areas of expertise include engaging and teaching associates, excellent interpersonal and organizational communication and time and task management. Meticulous Amazon worker with a strong focus on quality and performance. Knowledgeable with Amazon practices and procedures. Dependable and driven, while being able to deal with unplanned questions and situations. Proven history of team building and individual objectives to promote efficiency and safety while always maintaining customer obsession.
Overview
16
16
years of professional experience
Work History
Process Guide
Amazon Fulfillment Center
Mount Juliet, TN
04.2025 - Current
Collaborate with area managers and process assistants to identify and solve a variety of problems and clarify management objectives.
Support area managers and process assistants by contributing to labor allocation.
Daily management of shift monitoring and mentoring of associates on productivity, quality, and safety.
Work hands on in path as needed.
Learning Ambassador
Amazon Fulfillment Center
Mount Juliet, TN
08.2024 - Current
Trained and onboard new employees by preparing them for success.
Explaining rules and policies that new associates follow when working at Amazon.
Answer questions and provide guidance to new associates in relation to their path.
Perform audits to check their progress and suggest areas of improvement.
Highly effective at collaborating with Process Assistants and Area Managers to monitor progress of new associates to help meet goals.
Provided guidance to new associates in relation to their path.
Retrained associates who were performing below expected to boost performance and confidence.
Currently an ambassador in both sort and pack.
AFE PACKER, SORTER, INDUCTOR
Amazon Fulfillment Center
Mount Juliet, TN
10.2021 - Current
Pack orders for customers' orders for delivery.
Consistently maintain high quality in AFE pack, sorting, and induct.
Troubleshoot problems to resolution
Sort items properly to the wall to ensure customer receives proper items.
Currently I am also an ambassador in pack and sort.
Warehouse Associate
Charles C. Parks Company
Gallatin, TN
08.2009 - 09.2021
Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Assisted in loading finished goods onto delivery vehicles as required.
Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Used pallet jacks to move items to and from warehouse locations.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Examined packages and goods for damage and notified vendors of replacement needs.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Updated inventory and production information using warehouse management systems and scanner guns.
Unloaded materials from trucks using forklifts and pallet jacks.
Maintained a safe working environment by adhering to safety protocols and guidelines.
Education
High School Diploma -
Trousdale County High School
Tennessee
05-2005
Skills
Critical thinking, organization and time management
Relationship and team building
Complex problem solving skills
Compliance
Technical
Goal directed and detail oriented
Process improvement
Documentation
Collaboration
Excellent leader in verbal and written communication
A self motivated person with the ability to motivate the associate
Warehouse Associate at Amazon Fulfillment Center, Amazon DXB8 Dubai LogisticsWarehouse Associate at Amazon Fulfillment Center, Amazon DXB8 Dubai Logistics