Molly Dixon
Portland,OR
Summary
Dynamic hospitality professional with extensive experience, excelling in customer service and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in training staff and fostering teamwork, ensuring seamless operations in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Beverage Cart Attendant
The Reserve Vineyards And Golf Club
Aloha, OR
04.2024 - Current
- Assisted in the selection of beverages, offering recommendations based on customer preferences.
- Provided excellent customer service, resolving any complaints or issues promptly.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Server/Bartender Shift Manager
Sky Creek Ranch Golf Course
Keller, TX
01.2022 - 12.2023
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Barista
151 Coffee
Fort Worth, Texas
06.2019 - 12.2021
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Education
High School Diploma -
Pine Tree High School
Longview, TX06-2018
Marketing
Portland Community College
Portland, ORSkills
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Communication skills
References
References available upon request.
Timeline
Beverage Cart Attendant
The Reserve Vineyards And Golf Club
04.2024 - Current
Server/Bartender Shift Manager
Sky Creek Ranch Golf Course
01.2022 - 12.2023
Barista
151 Coffee
06.2019 - 12.2021
High School Diploma -
Pine Tree High School
Marketing
Portland Community College
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