MOLLY DONOHUE
Summary
Business Professional with over 7 years of experience in real estate, healthcare, and nonprofit sectors, specializing in real estate contracts, communications, and project coordination. Demonstrated proficiency in coordinating surgical procedures, managing real estate listings, and ensuring compliance with industry standards. Aiming to leverage technology and administrative support experience into a role focused on being an executive assistant.
Overview
8
8
years of professional experience
Work History
Communications and Office Coordinator
Ameri/Star Real Estate, Inc.
Sioux Falls, SD
06.2022 - 04.2024
- Acquired South Dakota Real Estate License in December 2023
- Collaborated with 30 AMERI/STAR Real Estate agents to create, post, and manage property listings in local MLS database
- Ensured all agency listings complied with South Dakota Real Estate Commission rules and regulations
- Worked with and advised agents to create and execute their individual communications and marketing plans
- Lead internal and external office communications efforts
- Acted as AMERI/STAR's main point of contact for technology, internal communications, and vendor relationships.
Surgical Coordinator
Vance Thompson Vision
Sioux Falls, SD
09.2020 - 04.2022
- Coordinated and scheduled diverse eye surgeries, including Cataract, Lasik, PRK, Cross-Linking, and corneal transplants
- Collaborated with surgeons and nurses to prepare patients for refractive surgeries
- Followed a pre-surgery verification system to ensure accurate insurance and surgery plans
- Provided empathetic support to patients, easing anxiety pre-surgery with thorough informational briefings via phone or in-person
- Maintained meticulous insurance verification, ensuring accuracy in patient billing and coverage.
Healthcare Provider Data Management Analyst
Centene
Tempe, AZ
05.2020 - 07.2020
- Worked with national network of insurance companies to ensure that their provider and practitioner member databases were accurate and up-to-date
- Performed quality service checks on data and claims processing
- Gained excellent working knowledge about health insurance companies and healthcare providers
- Ensured precise updates to health provider data, enhancing database reliability
- Boosted data accuracy through rigorous quality checks and provider communication.
Sales and Design Consultant
Moda Stone
Sioux Falls, SD
09.2019 - 12.2019
- Member of a new Sioux Falls sales team that grew company wide market share by 30%
- Acted as project manager on high-end countertop projects from beginning to end
- Achieved #2 sales position within two months
- Represented Moda Stone at industry trade shows and related marketing events.
Donor Relations Coordinator
Sioux Falls Area Community Foundation
Sioux Falls, SD
03.2017 - 08.2019
- Planned and successfully executed Sioux Falls Area Community Foundation (SFACF) events ranging from small social gatherings to 400 attendee gala events
- Responsible for event budgets, vendor negotiations, volunteer coordination, marketing, and post event activities consistent with SFACF and event specific branding
- Created newsletters and annual report content focused on SFACF financials, grants, and events and managed the large mailing list
- Managed and nurtured donor relationships and trained donors to use the DonorView system
- Trained SFACF Board Members and members of multiple committees to use the web-based BoardEffect.com portal for communication between volunteers and SFACF.
Sales and Marketing Manager
RummageSales.com
Sioux Falls, SD
07.2016 - 03.2017
- Conducted market research focused on the emerging second-hand online industry
- Designed print and digital marketing content using Canva and Adobe programs
- Managed Facebook and Instagram social media profiles
- Developed strategic marketing communications plan for February 2017 website launch
- Instrumental in website launch and project management for this new start-up company
- Orchestrated comprehensive social media strategies on major platforms, elevating brand visibility.
Skills
- Employee Communications
- Content Strategy
- Editing
- Real Estate Contracts
- Project Management
- Process Implementation
Education
- 2014-2016, M.A., Communications, California State University, Fullerton
- 2010-2014, B.A., Communication Studies/Business, Journalism, Augustana College
Awards and Achievements
- Kappa Tau Alpha Mass Communications Honor Society - inducted May 2016
- California State University, Fullerton Graduate Program 4.0 GPA
- Augustana Dean's List - 2013
Timeline
Communications and Office Coordinator
Ameri/Star Real Estate, Inc.
06.2022 - 04.2024
Surgical Coordinator
Vance Thompson Vision
09.2020 - 04.2022
Healthcare Provider Data Management Analyst
Centene
05.2020 - 07.2020
Sales and Design Consultant
Moda Stone
09.2019 - 12.2019
Donor Relations Coordinator
Sioux Falls Area Community Foundation
03.2017 - 08.2019
Sales and Marketing Manager
RummageSales.com
07.2016 - 03.2017