MOLLY DOW
Grand Rapids,MI
Summary
Caring Certified Occupational Therapy Assistant with experience in adapting to diverse needs of clients, developing individual treatment plans to support unique needs. Well-trained COTA with valuable employment experiences that elevate interpersonal communication and increased quality of patient care. Values patience, creativity, and organization in order to provide high quality care to all in need.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Welcome Desk Attendant
YMCA Of Greater Grand Rapids
Grand Rapids, Michigan
08.2021 - Current
- Monitors day-to-day operations of membership desk.
- Greets members and guests, in person and on phone, with warm and welcoming presence.
- Creates and builds rapport with current and potential members, to maintain and increase member engagement.
- Proficient in Daxko operating system allowing for ease of customer service.
Certified Occupational Therapy Assistant
Grand Rapids Public Schools
Grand Rapids, MI
08.2018 - 07.2019
- Provided individualized treatment at center based school for students with Emotional Impairment diagnosis.
- Accommodated sensory needs of school aged students, providing tools and aids to increase safe behaviors.
- Maintained communication with staff, to ensure the most appropriate interventions, suitable to each individual.
- Contributed to the team approach, increasing positive behaviors for all students.
Member Services Team Member
MVP Sportsplex
Grand Rapids, MI
09.2015 - 09.2018
- Greeted all members, guests, and staff with welcoming smile upon arrival to the facility.
- Provided quality customer service in a timely, professional, and courteous manner.
- Developed and maintained working knowledge of building operations.
- Performed all job functions with accuracy, in fast-paced environment, while adhering to areas of accountability.
Certified Occupational Therapy Assistant
Wedgwood Christian Services
Grand Rapids, MI
08.2017 - 02.2018
- Collaborated with interdisciplinary team to assist with identifying client's individualized need services.
- Planned and carried out therapeutic activities aimed towards meeting the goals of each specific client.
- Gained knowledge and awareness in identifying and treating sensory processing disorders.
- Provided clients with sensory tools, visual aids, and resources to aid in maximal functional independence.
- Maintained consistent communication with interdisciplinary team and completed timely notation.
Administrative Assistant
Functional Pathways
Grand Rapids, MI
04.2015 - 06.2017
- Performed administrative and office support for home health therapy team.
- Reviewed and analyzed labor logs to ensure proper data was reported to payroll in a timely and efficient manner.
- Maintained communication between regional manager and therapy team of 20+ members.
- Verified and validated all documentation completed with accuracy and complied with company standards.
OTA Level II Student Fieldwork
Spectrum Health Rehab And Nursing Center
Grand Rapids, MI
03.2017 - 04.2017
- Provided individualized treatment to patients ranging from 20 to 90 years of age.
- Treated patients with a variety physical, cognitive and psychological impairments.
- Documented detailed and concise clinical notes that complied with setting standards.
- Met facility standards and exceeded expectations for student productivity.
OTA Level II Student Fieldwork
Mary Free Bed, In-patient Pediatric Unit
Grand Rapids, MI
01.2017 - 02.2017
- Planned, executed, and modified interventions for children ages 3 months to 18 years of age.
- Utilized interpersonal skills and remained empathetic to patient and family needs during their hospital stay.
- Demonstrated effective time management producing productivity level of 75%-80% per day.
- Provided education and demonstration to patients and family prior to discharge.
Education
Associate Degree -
Grand Rapids Community College
Grand Rapids, MI2017
Bachelor of Science - Psychology
Grand Valley State University
2012
Certification
NBCOT Certification #386666
Michigan Occupational Therapy License # 5202008278
Current CPR and First Aid Certification
Timeline
Welcome Desk Attendant
YMCA Of Greater Grand Rapids
08.2021 - Current
Certified Occupational Therapy Assistant
Grand Rapids Public Schools
08.2018 - 07.2019
Certified Occupational Therapy Assistant
Wedgwood Christian Services
08.2017 - 02.2018
OTA Level II Student Fieldwork
Spectrum Health Rehab And Nursing Center
03.2017 - 04.2017
OTA Level II Student Fieldwork
Mary Free Bed, In-patient Pediatric Unit
01.2017 - 02.2017
Member Services Team Member
MVP Sportsplex
09.2015 - 09.2018
Administrative Assistant
Functional Pathways
04.2015 - 06.2017
Associate Degree -
Grand Rapids Community College
Bachelor of Science - Psychology
Grand Valley State University
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