MOLLY FELDMAN
CEDAR RAPIDS,IA
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Agent
Stamy Agency, Inc
04.2016 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Fulfillment Expert
Target
10.2023 - 12.2023
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Streamlined fulfillment processes for increased efficiency by regularly assessing and optimizing workflow strategies.
Insurance Counselor, Licensed Insurance Agent
GEICO
05.2008 - 03.2015
- Sell prospects insurance policies and advise of gaps in coverages, as well as provide excellent customer service, help with billing concerns, taking payments, making changes to auto policies
Account Manager
Infinity Contact
03.2005 - 05.2008
- Make outbound calls to existing customers and selling them the newest software version
- Sell them the features that would benefit them to what they are using the software for
Education
No Degree - Nursing
Kirkwood Community College
Cedar Rapids, IAHigh School Diploma -
Thomas Jefferson High School
Cedar Rapids, IA05.2001
Skills
- Data Entry
- General Office
- Insurance
- Microsoft Word
- Outlook
- Typing
- General Office Duties
- Microsoft Excel
- Customer Assistance
- Risk Analysis
- Sales Order Processing
- Customer Service
- Billing
- Sales
Certification
- Licensed Personal & Commercial Insurance Agent - 15 years
Timeline
Fulfillment Expert
Target
10.2023 - 12.2023
Insurance Agent
Stamy Agency, Inc
04.2016 - Current
Insurance Counselor, Licensed Insurance Agent
GEICO
05.2008 - 03.2015
Account Manager
Infinity Contact
03.2005 - 05.2008
No Degree - Nursing
Kirkwood Community College
High School Diploma -
Thomas Jefferson High School