Molly Gillespie

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Helped patients complete necessary medical forms and documentation.
• Organized paperwork such as charts and reports for office and patient needs.
• Managed multi-line phone system and pleasantly greeted patients.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Completed clerical duties and tasks for clinic administration.
• Maintained current and accurate medical records for patients.
• Completed patient referrals to other medical specialists.
• Invoiced patients accurately in line with charging guidelines.
• Obtained payments from patients and scanned identification and insurance cards.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Performed various administrative tasks by filing, copying and faxing documents.
• Received and routed laboratory results to correct clinical staff members.
• Assisted with medical coding and billing tasks.

Excellent multi tasking skills. Considered a team player, willing to help complete many tasks in order to keep office flow moving efficiently and smoothly.