Molly Green
Ocean View,DE
Summary
Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills in any role. With a background in athletics, teamwork and responsibility are second nature, always giving 100% to every task.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Inside Scoop
08.2023 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
Education
No Degree - Business
Assumption University
Worcester, MA05-2028
High School Diploma -
The Prout School
Wakefield, RI06-2024
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
- Cleaning and organization
- Professional appearance
- Dependable and responsible
- Flexible schedule
Timeline
Ice Cream Server
Inside Scoop
08.2023 - 08.2024
No Degree - Business
Assumption University
High School Diploma -
The Prout School
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