Molly McCullough
Concord,Massachusetts
Summary
Promoted from substitute lifeguard to Water Ballet Director and Manager on Duty over the course of first year of employment.
Given responsibility for cash register and closing of ice cream parlor during second summer as employee.
Established customer service skills in a variety of positions and environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Scooper and Manger on Duty
Bedford Farms
08.2023 - Current
- Ensure that clients have a positive experience and receive courteous, timely service
- Maintain cleanliness of the store and work station
- Accurately operate cash register and processed payments
- Effectively manage time during peak hours to provide product to guests in a timely manner
- Served customers with speed and detail
- Oversaw employees at closing to make sure the store was clean and prepared for business the following day
- Close cash register and secure money in safe
- Responsible for closing and locking store at the end of shift
Lifeguard, Swim Coach, Water Ballet Coach, Manager
Heritage Pool and Racquet Club
05.2023 - Current
- Manager on duty responsible for opening and closing facility
- Observe the grounds and pool area to guarantee the safety of swimmers and visitors.
- Maintain a safe, clean, and orderly environment for visitors
- Perform pool chemical testing and balancing
- Administer first aid as necessary
- Develop and implement swim lesson plans for swimmers ages 4-6
- Independently ran Water Ballet program with one coworker
- Responsible for all aspects of Water Ballet programming including; developing groups, arranging practice schedule, choreography, and parent communication
- In charge of all aspects of end of season Water Ballet Performance
Education
Concord Carlisle Regional High School
Concord, MA06.2025
Skills
- Emergency Response Proficiency
- Team Leader
- Clear and Effective Communication
- Conflict Resolution Experience
- Customer Service Excellence
- Athletic Training and Coaching
- Organizational and Time Management
- Adaptability in Diverse Roles
- Creative Problem-Solving Skills
Certification
First Aid
CPR
Water Safety Instructor
Timeline
Ice Cream Scooper and Manger on Duty
Bedford Farms
08.2023 - Current
Lifeguard, Swim Coach, Water Ballet Coach, Manager
Heritage Pool and Racquet Club
05.2023 - Current
Concord Carlisle Regional High School
First Aid
CPR
Water Safety Instructor
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