MOLLY MCGINTY
Powell,OH
Overview
4
4
years of professional experience
Work History
Customer Service Representative/Operations Worker
Pebby Forevee
Dublin, OH
05.2024 - Current
- Responded to customer inquiries, assisted with product selection, and resolved complaints to improve customer satisfaction and loyalty.
- Handled social media content, creating engaging posts to increase brand visibility and audience connection.
- Developed a customer loyalty program to strengthen relationships and encourage repeat business.
- Modeled the company’s clothing line in photoshoots and promotional materials to enhance brand awareness.
Food Runner/Coordinator/Restaurant Hostess/Restaurant Busser
The Avenue Steak Tavern
Dublin, OH
02.2022 - 06.2024
- Delivered exceptional guest experiences through attentive service, and prompt food delivery.
- Supported servers during peak hours, ensuring smooth and efficient operations.
- Maintained food safety standards, and restocked supplies as needed.
- Fostered teamwork among staff, and received positive feedback for excellent customer service.
Pool Concessions/Food Runner/Restaurant Busser/Restaurant Hostess
Kinsale Golf And Fitness Club
Powell, OH
05.2021 - 02.2022
- Delivered exceptional guest experiences through attentive service and prompt food delivery.
- Supported servers during peak hours, ensuring smooth and efficient operations.
- Maintained food safety standards, and restocked supplies as needed.
- Fostered teamwork among staff, and received positive feedback for excellent customer service.
Food Runner/Restaurant Busser/Restaurant Hostess
Liberty Tavern
Powell, OH
08.2020 - 05.2021
- Delivered attentive service and resolved guest issues quickly, earning positive feedback.
- Improved customer satisfaction by promptly delivering orders and addressing concerns.
Education
Bachelor of Arts - Emerging Technology in Business And Design
Miami University
Oxford, OH05.2027
Bachelor of Science - Marketing
Miami Univeristy
Oxford05-2027
High School Diploma - Honors Diploma
Olentangy Liberty High School
Powell, OH05.2023
Skills
- Customer Service
- Problem-solving
- Active Listening
- Critical Thinking
- Organization
- Graphic Design
- Strong Work Ethic
- Detail Oriented
Accomplishments
Securing first place in the state for a DECA competition in marketing.
Timeline
Customer Service Representative/Operations Worker
Pebby Forevee
05.2024 - Current
Food Runner/Coordinator/Restaurant Hostess/Restaurant Busser
The Avenue Steak Tavern
02.2022 - 06.2024
Pool Concessions/Food Runner/Restaurant Busser/Restaurant Hostess
Kinsale Golf And Fitness Club
05.2021 - 02.2022
Food Runner/Restaurant Busser/Restaurant Hostess
Liberty Tavern
08.2020 - 05.2021
Bachelor of Arts - Emerging Technology in Business And Design
Miami University
Bachelor of Science - Marketing
Miami Univeristy
High School Diploma - Honors Diploma
Olentangy Liberty High School