Molly McGovern
North Kansas City,MO
Summary
Dynamic sales leader with a proven track record at Chicken N Pickle, adept in strategic account development and sales strategy. Excelled in building relationships and negotiating terms, significantly increasing sales revenue. Skilled in Salesforce, with a goal-oriented mindset, ensuring client satisfaction and team collaboration. Achieved consistent revenue growth by leveraging strong negotiation skills and lead prospecting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Chicken N Pickle
02.2023 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities. by over 1.5 million dollars.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between client and operations teams.
- Developed compelling presentations to gain new business.
- Facilitated business by implementing practical networking techniques.
General Manager /Event Sales Manager
Lifted Spirits Distillation
10.2021 - 11.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability while hitting monthly goals.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Event Coordinator/Managing Bartender
Abbott Events KC
07.2020 - 04.2022
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Patient Account Representative Team Lead
Saint Luke's Hospital
01.2017 - 12.2021
- Promoted a positive work environment that encouraged collaboration, open communication, and high-level performance among the Patient Account Representative Team.
- Provided exceptional customer service while addressing concerns from patients regarding their accounts or insurance coverage.
- Ensured compliance with HIPAA regulations during all interactions with patients'' confidential information in both electronic form and hard copy documents.
- Conducted regular audits of patient accounts to identify errors or inconsistencies that required correction or adjustment.
- Reduced outstanding account balances by diligently monitoring payment statuses and conducting follow-up calls with responsible parties.
Education
Associate of Arts -
Metropolitan Community College
Kansas City, MO05-2015
High School Diploma -
North Kansas City Highschool
North Kansas City05-2013
Skills
- Sales strategy development
- Lead prospecting
- Strategic account development
- Salesforce proficiency
- Goal-oriented mindset
- Strong negotiation skills
- Relationship cultivation
- Generating leads
Affiliations
- MPI
- Kansas City Chamber
- LGBTQ+ Chamber
Certification
- First Aid Certification
- Certified Meeting Professional (CMP) - Events Industry Council.
Timeline
Sales Account Manager
Chicken N Pickle
02.2023 - Current
General Manager /Event Sales Manager
Lifted Spirits Distillation
10.2021 - 11.2022
Event Coordinator/Managing Bartender
Abbott Events KC
07.2020 - 04.2022
Patient Account Representative Team Lead
Saint Luke's Hospital
01.2017 - 12.2021
Associate of Arts -
Metropolitan Community College
High School Diploma -
North Kansas City Highschool
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