Molly O’Neal
Shamrock Pub
Clinton Township,MI
3
years of professional experience
Dynamic server with a strong work ethic and exceptional customer service skills honed at Shamrock Pub. Expert in guest engagement and suggestive selling, consistently enhancing customer satisfaction and loyalty. Proven ability to multitask and collaborate effectively with team members, ensuring a seamless dining experience.
Work History
Server
2 Years 9 Months- Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
- Collaborated with kitchen staff to streamline order delivery process.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu knowledge and service protocols.
- Handled customer inquiries and resolved issues promptly to foster positive relations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
No Degree
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Customer service
Cleanliness standards
Service prioritization
Team collaboration
Sales techniques
Quality control
Performance improvement
Suggestive selling
Relationship management
Beverage preparation
Task prioritization
Timeline
Server
Shamrock Pub
09.2023 - CurrentRead More
Chippewa Valley High School
No Degree
Read More